Remote Help Desk Agent

Wichita, KS - USA

Yearly Salary: $ 50000 - 55000

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Summary
The Remote Help Desk Agent provides remote assistance to clients by addressing inquiries supporting travel-related requests coordinating reservations and ensuring all booking details are accurate. This role centers on problem resolution client satisfaction and administrative accuracy within a remote support environment.

Primary Responsibilities

Provide timely assistance for client questions concerns and requests
Support the creation and coordination of customized travel itineraries
Research compare and confirm reservation options using approved systems
Deliver accurate information and personalized recommendations based on client preferences and budget
Communicate professionally via email phone and messaging platforms
Resolve booking updates changes and service-related issues efficiently
Maintain detailed accurate and organized client records and documentation
Participate in ongoing training meetings and professional development

What We Offer

Fully remote environment
Flexible scheduling options
Comprehensive onboarding and ongoing training
Access to incentive programs and travel-related perks
Supportive and collaborative team culture

Required Qualifications

Strong written and verbal communication skills
Excellent attention to detail and organizational skills
Basic computer proficiency and reliable internet access
Ability to work independently in a remote setting
Minimum age of 18

Role Summary The Remote Help Desk Agent provides remote assistance to clients by addressing inquiries supporting travel-related requests coordinating reservations and ensuring all booking details are accurate. This role centers on problem resolution client satisfaction and administrative accuracy wi...