Senior Field Service Representative

Full-Time Company Vehicle Guaranteed 40-Hour Paid Week

We are seeking an experienced Senior Field Service Representative to join our Engineering Services & Systems organization in the New Carlisle IN area. This role offers a company car strong career pathways and the stability of a guaranteed 40hour paid week.

Expected Annual Salary Range: $82500.03 $121000.04
Actual compensation will vary based on experience skills qualifications and market conditions.

What Youll Do

As a Senior Field Service Representative you will support customers throughout the full power systems this role you will:

• Provide startup commissioning support maintenance testing troubleshooting emergency response and system upgrades
• Manage small projects independently and lead multitechnician teams on larger engagements
• Produce accurate and timely service documentation including reports performance evaluations and warranty assessments
• Recommend system improvements to enhance safety reliability and performance
• Build strong relationships with customers colleagues and partners
• Mentor junior technicians and support their development
• Utilize digital tools such as laptops tablets IR cameras smart glasses and collaboration platforms for remote and on-site work

Team Benefits

• Guaranteed 40-hour weekly base pay overtime and travel premiums
• Robust safety training career development and mentorship programs
• Company vehicle toolkit and phone
• Tuition assistance for continued professional learning
• Bonus opportunities through a formal leads program
• Opportunities across 30 regional service branches

Qualifications

Basic Qualifications

• High school diploma and at least 3 years of experience testing troubleshooting evaluating and servicing electrical distribution or control systems
  OR
  Completion of an accredited trade program and 7 years of related electrical systems experience
• Experience working with electrical distribution and control systems
• Must be authorized to work in the U.S. without current or future sponsorship
• No relocation provided; candidates must reside within 50 miles of New Carlisle IN
  (Active-duty military candidates are exempt from this requirement)
• Valid drivers license

Preferred Qualifications

• Associate degree or higher from an accredited institution
• Bachelors degree in Engineering
• Electrical or General Contractor License
• Professional Engineering License
• Experience with power quality measurement troubleshooting analysis and protective relays
• NICET or NETA certification

Skills & Position Success Criteria

• Ability to achieve and maintain Field Certified Level 3 safety qualifications through training mentoring and examinations
• Willingness to comply with periodic background checks and drug screening based on customer requirements
• Availability to work variable hours including nights and weekends and travel as required
• Strong understanding of 3phase power systems and low/medium/highvoltage distribution equipment
• Ability to perform physically demanding tasks including lifting up to 50 lbs climbing standing kneeling and working in diverse environmental conditions
• Ability to obtain and maintain a TWIC card
• Proficiency with hand and power tools used in electrical equipment assembly
• Strong analytical problemsolving and communication skills
• Ability to collaborate under time constraints and deliver results effectively

Highlighted Skills & Certifications

(Bold indicates required)

• Power Distribution
• Electrical Troubleshooting
• Industrial Electrical

Call to Action

If you are a safetydriven technically skilled electrical professional ready to take the next step in your career we want to hear from you.
Apply today and join a team committed to technical excellence customer impact and your long-term career growth.