Network Deploy Technician, Infra Delivery, AWS

At Amazon were working to be Earths most Customer-centric Company and Earths Best Employer. To get there we need exceptionally talented bright and driven people. If youd like to help us build and expand the Cloud this is your chance to make history.

Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

The positions responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

You will leverage your experience supporting large scale enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician you will work in a fast paced collaborative environment with regular peer and customer addition to providing management and support of AWS vast network infrastructure Network Deploy Technicians establish and follow best practices and refine operational procedures.

All physical requirements are expected with reasonable accommodations:

- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds
- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
- Working in cramped and/or elevated and/or noisy environments
- Bending lifting stretching reaching standing and walking for up to 8 hours a day
- Ascending and descending ladders stairs and gangways safely and without limitation

NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.

Key job responsibilities
- Manage work and priorities through ticketing system and workflows to complete customer requests and projects
- Collaboration with various stakeholders to remove project obstacles
- Troubleshoot networking routing and interconnectivity issues including troubleshooting of network device configuration and low level application interaction
- Travel within geographical work area is required. Some travel outside traditional work area may be requested
- Troubleshooting cabling infrastructure connectivity issues including patch panels and patch cords
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Participate in the migration basic configuration and rollout of new or upgraded hardware
- Moving and lifting computer equipment up to 40 lbs

Any physical requirements are expectations with reasonable accommodations

A day in the life
Report current status via ticketing system status reports and email
Maintain accurate records and document problems and processes
Collaboration with various stake holders to remove project obstacles
Exhibit quality workmanship on all work and maintain site cleanliness

About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2 years of computer hardware troubleshooting and repair experience
- 1 years of computer networking experience
- High school or equivalent diploma

- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Bachelors degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience qualifications and location. Starting Day 1 of employment Amazon offers EAP Mental Health Support Medical Advice Line 401(k) matching. Learn more about our benefits at VA CHANTILLY - 27.00 - 47.00 USD hourly
USA VA Chantilly - 27.00 - 47.00 USD hourly
USA VA Haymarket - 27.00 - 47.00 USD hourly
USA VA Herndon - 27.00 - 47.00 USD hourly
USA VA MANASSAS - 27.00 - 47.00 USD hourly
USA VA Manassas - 27.00 - 47.00 USD hourly