Guest Services Representative Atrium Health Lincoln FT Weekends
Lincoln, NE - USA
Job Summary
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Fri Sat Sun 8:00 - 20:00
Pay Range
$18.85 - $28.30Essential Functions
- Greets and assists patients visitors and guests upon arrival displaying excellent customer service skills at all times.
- Assists patients visitors and guests with way finding; escorts them to their destination by walking or use of a wheelchair.
- Assists with taking discharged patients to their means of transportation; helping patients as needed from wheelchair to vehicle.
- Answers incoming calls in a courteous and helpful manner.
- Communicates transportation requests to Shuttle Service using two-way radio.
- Assists in maintaining a neat and organized lobby monitors for safety and environmental concerns.
- Keeps front desk area neat organized and free of clutter.
- Assists with special projects and other clerical duties as assigned by Volunteer Coordinator.
- Directs volunteers assigned to work at the front desk utilizing them as needed.
Must be able to stand or walk for long periods of time. Must be able to push/pull wheelchair and or Staxi Chair as required. Ability to lift a minimum of 35 lbs. for moving and lifting patients in/out of wheelchair as needed. Must speak fluent English. Intact sense of sight hearing and touch. Able to use critical thinking skills with ability to concentrate and respond quickly under pressure.
Education Experience and Certifications
Our CommitmenttoYou:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training
- Premium pay such as shift on call and more based on a teammates job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit integrated health system in the United States created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas Georgia and Alabama; and Aurora Health Care in Wisconsin Advocate Health is a national leader in clinical innovation health outcomes consumer experience and value-based care. Headquartered in Charlotte North Carolina Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology neurosciences oncology pediatrics and rehabilitation as well as organ transplants burn treatments and specialized musculoskeletal programs. Advocate Health employs 155000 teammates across 69 hospitals and over 1000 care locations and offers one of the nations largest graduate medical education programs with over 2000 residents and fellows across more than 200 programs. Committed to providing equitable care for all Advocate Health provides more than $6 billion in annual community benefits.
Required Experience:
Unclear Seniority
About Company
Proudly serving Wisconsin with 18 hospitals, over 150 clinics and 70 pharmacies across 30 communities. Choose Aurora Health Care for you and your family.