Product Manager Loyalty Team
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Job Location:
Saint Paul, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Product Manager on Best Buys Loyalty Team you will partner with key internal teams engage in customer research execute data-driven prioritization to design build and launch initiatives driving both customer needs and business objectives and key results. You will champion your strategy and obtain buy-in from key stakeholders across the organization including executive leadership. If you are analytical detailed and results oriented have excellent problem-solving skills and a strong work ethic you are an ideal candidate for this role.
At Best Buy we create work environments where every employee feels like they truly belong and contribute to our shared purpose. Were committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse and we are committed to ensuring our workforce is reflective of the communities we serve.
Best Buys Loyalty Team is shaping and delivering an enterprise-wide rewards and offers platform that powers real-time compliant and customer-focused engagement at scale. Partnering with teams across engineering legal marketing and operations youll drive solutions that not only enhance customer experience but also unlock revenue reduce costs and ensure regulatory compliance.
This role is hybrid which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
Key Responsibilities
At Best Buy we create work environments where every employee feels like they truly belong and contribute to our shared purpose. Were committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse and we are committed to ensuring our workforce is reflective of the communities we serve.
Best Buys Loyalty Team is shaping and delivering an enterprise-wide rewards and offers platform that powers real-time compliant and customer-focused engagement at scale. Partnering with teams across engineering legal marketing and operations youll drive solutions that not only enhance customer experience but also unlock revenue reduce costs and ensure regulatory compliance.
This role is hybrid which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.
Key Responsibilities
- Effectively craft clear product outcomes and vision for complex products with limited supervision clearly demonstrating understanding of the product goals and organizational needs
- Demonstrate skills in connecting Best Buys broader strategic vision to their own product and product vision
- Effectively translate business strategies into product strategies value increments and product specifications to deliver against our core customer value propositions and our company strategic and financial goals
- Help manage the creation and maintenance of user stories and business requirements for new features and enhancements leveraging multiple work streams
- Prioritize new feature launches based on competitive analysis industry trends emerging technologies and company vision
- Demonstrate empathy for the customer and steer discussions to how to build customer trust
- Influence cross functional team(s) without formal authority
- Articulate clear and concise requirements for new products and features
- Analyze complex data sets and leverage that analysis to make data-driven product decisions
- Work within a matrix organization collaborating with business stakeholders user experience (UX) teams engineers and other relevant digital and technology and business teams
- Improve value creation by defining and aligning on KPIs to measure success
- Work under rapid development cycles with medium to large teams to achieve a common goal
- Participate in day to day product team activities driving high quality customer experiences and exploring what is possible with technology
Basic Qualifications
- 2 years of Product Management experience OR experience working with engineers user experience strategy etc.
- 1 year of relevant experience in strategy creation customer-focused solutioning cross-functional leadership etc.
Preferred Qualifications
- 4 years of Product Management experience OR experience working with development User experience Strategy etc.
- Bachelors degree in IT Computer Science Engineering Business Marketing or related field OR equivalent experience
Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
As part of the Best Buy team youll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life in our stores online and in customers homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. Were committed to being a great place to work where you can unlock unique career possibilities. Above all we aim to provide a place where you can bring your full authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer
Required Experience:
Manager
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
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