Business Process & Quality Specialist

Sandvik Mining is looking for

Business Process & Quality Specialist

Sandvik Mining is a business area within the Sandvik Group and a leading global supplier of equipment tools service and technical solutions for the mining industry. The product offering covers rock drilling rock cutting rock crushing loading and hauling and materials handling.

The Business Process & Quality Specialist is responsible for driving process excellence ensuring consistent quality standards and enabling continuous improvement across operational workflows. This role combines business process design performance management and quality oversight to strengthen execution enhance customer satisfaction and support strategic business outcomes.

Key Responsibilities

Business process development & ownership

• Lead the design modeling documentation and optimization of end-to-end business processes ensuring alignment with organizational standards and BPM methodologies.
• Facilitate process workshops valuestream mapping and rootcause analyses to identify gaps inefficiencies and improvement opportunities.
• Ensure all processes follow standardized definitions guidelines and methodologies for consistency and transparency across the business.
• Own and maintain process documentation in the central repository ensuring revisions reflect both strategic needs and operational reality.
• Drive structured improvement initiatives (LEAN Six Sigma etc.) to reduce waste and improve process efficiency.

Quality management & compliance

• Develop implement and monitor quality control plans inspection processes and compliance checkpoints across workflow stages.
• Ensure quality master data (inspection criteria sampling plans methods etc.) is properly maintained and adhered to.
• Coordinate crossfunctional quality reviews audits and corrective action initiatives.
• Collaborate with operations and technical stakeholders to ensure product service and process quality meet internal standards and customer expectations.
• Lead investigations into quality or process non-conformities and ensure corrective/preventive actions are implemented.
• Lead the journey to an integrated Management System with ISO 9001 compliance certification and maintenance for the certification.

Job Qualifications

• Education: Bachelors degree in business administration Engineering Quality Management or a related field. A Masters degree is a plus.
• 37 years of experience in business process mapping & management quality assurance continuous improvement or related fields.
• Strong analytical and problem-solving skills; ability to translate data into actionable insights.
• Familiarity with quality management systems inspection processes and quality improvement processes.
• Excellent communication skills and ability to engage stakeholders at all levels.
• Proven Project Management experience
• ISO 9001:2015 Internal Auditor certification is preferable.

Competencies

• Process Thinking Ability to view work endtoend and design for flow quality and consistency.
• Quality Mindset Champions structured quality practices and standards.
• Collaboration Works effectively with crossfunctional and geographically dispersed teams.
• Change Leadership Drives adoption provides clarity and guides teams through transitions.
• Analytical Rigor Uses data to inform decisionmaking and performance insights.

Benefits

Sandvik offers an outstanding catalog of benefits and employee perks such as:

• Benefits eligibility that begins 30 days after start date
• Health care eligibility that includes medical dental vision prescription and telemedicine
• Paid vacation with up to 80 hours available to roll over into the next year of accrued and unused PTO time to the upcoming calendar year
• A very strong 401(k). We contribute 5% annual salary to the Retirement Savings plan. We also match 50% of the first 6%.
• Tuition reimbursement

In addition to these outstanding benefits Sandvik provides a company laptop and cell phone. Sandvik provides opportunities for competence development and training as well as career advancement. We believe diversity is meaningful for success and growth.

How to Apply

For consideration please apply for the Business Process & Quality Specialist position Job Req. ID# R0088603.

Sandvik is an equal opportunity/affirmative action employer. All applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law. Any applicant who because of a disability needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.