Conference and Events Operations Host Hostess (Casual)
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Job Location:
Birmingham - UK
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS! - Choose a work schedule that works for you! When you join our team on a Casual contract you have the flexibility to pick the shifts that suit your availability so you can make the best out of your spare time. Whether you are currently on full time employment education or just looking to make some extra money this might just be the job for you!
A WORLD OF REWARDS
Hourly Rate of 12.27 per hour
We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost
Opportunity to work additional hours when you can
Free and healthy meals when on duty
Modern and inclusive Team Members areas
What will I be doing
As a Conference and Events Host/Hostess you would be responsible for welcoming guests and escorting them to their seats. Specifically you would be responsible for performing the following tasks to the highest standards:
- Welcome guests and ascertain their needs
- Seat guests and manage the seating chart
Monitor the conference and events activity to determine seating
- Assist others with side work including but not limited to cleaning stocking folding silverware etc.
- Ensure knowledge of menu
- Respond to guest inquiries and requests in a timely friendly and efficient manner
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands Global Hospitality Company
EOE/AA/Disabled/Veterans
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
