Job Description

What do Simon Cowell Wally Amos and Helen Gurley Brown have in common The American Idol producer Famous Amos cookie maker and Cosmopolitan magazine editor all started their careers in the mail room. Want to join them

Were looking for a Mail Services Specialist to be part of our busy Mail Center team. Its a fast-paced job that requires someone who is focused accurate and comfortable working under deadline pressure. The reward: Youll be exposed to every part of SAIFs business from claims processing to payroll reports. And who knows where you might go from there

SAIFs Mail Center handles more than 4000 items a day. To get it all sorted and delivered requires a team of seven people working closely together. Attention to detail is extremely important. Injured workers and their families policyholders and providers all rely on us to get their paperwork processed on time.

As a Mail Services Specialist youll stay active throughout the day while performing a wide range of duties. Your responsibilities include sorting batching and distributing incoming and outgoing mail; navigating campus with a mail cart to deliver items to each division; and preparing high-volume mail in accordance with USPS UPS and FedEx requirements. Youll operate and maintain a variety of mailroom equipmentincluding slicers folder-inserters metering systems printers and online mailing toolswhile ensuring accuracy and quality at every step. The role also involves lifting and moving heavy bins and boxes and operating a fleet vehicle.

If youre looking for a hands-on job with an opportunity to learn the workers compensation business from the ground up this could be your lucky break. Please apply today.

Note: On-site employees are required to travel to and from SAIFs offices in Salem Oregon on a regular basis at their own expense.

Responsibilities

• Sort and distribute incoming and outgoing mail according to established procedures.
• Sort and batch incoming mail prioritizing and identifying documents. Process documents according to guidelines.
• Load mail onto carts and deliver to assigned locations.
• Prepare high volume of outgoing mail ensuring deadlines and USPS UPS and FedEx regulations are met.
• Operate various mail room equipment including slicers folders computerized mail metering machines scales and high-capacity printers according to written procedures. Monitor bulk print to ensure accurate print quantity and quality.
• Research missing claim or policy information on incoming paper and electronic mail by utilizing in-house computer applications. Prepare correspondence and return any records missing claim numbers to providers according to established procedures.
• Communicate professionally with internal and external customers via phone and electronically in response to inquiries. Transfer calls as needed to the appropriate person.
• Research address information on outgoing mail to make corrections as necessary and notify sender of corrected address.
• Process check mailings pairing them with related attachments printed from online applications according to established procedures.
• Presort and batch outgoing items and select most cost-effective delivery means.
• Prepare bulk printed correspondence for mailing by inserting folded documents into envelopes with relevant inserts either manually or by machine.
• Process certified mail through computerized web-based program.
• Respond to requests for check-pulls information and expedited correspondences.
• Maintain postage meter reserves by monitoring balances completing control logs and replenishing postage as needed.
• Monitor and perform routine maintenance for the mailroom equipment to ensure continued processing efficiency. Refer problems to the supervisor or the Information Services Division as required.
• Explore diverse perspectives and consistently behave sensitively toward differences in cultural norms expectations and ways of communicating. Work effectively with others who have different perspectives backgrounds and/or work styles.

Additional functions

• Drive shuttle for delivery and pick up of mail.
• Perform other duties as assigned by management to support team objectives and organizational goals demonstrating flexibility and adaptability in responding to evolving priorities and needs.

Recommended qualifications

• One year of general clerical experience.
• A high school diploma or equivalent.

• Other combinations of skills and experience may be considered.

Next step

To receive consideration please submit your resume by the close of this recruitment. We want your submission to count so be sure its complete.

This recruitment will close at noon on Tuesday February 17 2026.

If a sufficient number of qualified applications are received this recruitment may close early.

Compensation & Benefits

SAIF provides a wide range of benefits to employees who work at least 20 hours per week including health care retirement savings plans paid time off and more. For additional information about SAIFs total rewards visit our website at: Total rewards ()

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours and job status such as regular full-time regular part-time seasonal or temporary employment.

Veterans

We provide preference to qualifying and disabled veterans. For more information please visit us

Since 1914 SAIF has been taking care of injured workers helping people get back to work and keeping rates low by focusing on workplace safety. Together with our partners we strive to make Oregon the safest and healthiest place to work.

For questions related to this job please reach out to us at .

SAIF is an Equal Opportunity Employer that values diversity in its workplace.