Order Support Specialist
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Job Summary
Microchip USA is a fast-growing technology distributor headquartered in Tampa FL. We are a crucial supplier for some of the worlds largest manufacturers sourcing and distributing high-end electronic components like semiconductors integrated circuits FPGAs MCUs and many more. We solve complex supply chain problems for our clients.
We are looking to add high-energy motivated professionals to our team. Our ideal candidate prioritizes their personal and professional development is confident in their ability to be successful and brings a positive attitude and strong work ethic to the office every day.
Summary:
An Order Support Specialist is responsible for ensuring a seamless client experience while coordinating logistics and client success processes that support timely service delivery. This role serves as a key liaison between clients internal teams and external partners ensuring client satisfaction accurate order fulfillment and operational efficiency. This position requires strong communication organizational and problem-solving skills with a balance of customer-facing responsibilities and backend coordination.
Responsibilities:
Maintains client order pipeline and inquiry management processes. Ensures accurate shipping information logistics documentation and client order processing.
Coordinates transportation actions to include but not limited to shipping arrangements shipping error corrections and tracking of shipping orders.
Collaborates with the operations department to provide accurate order status updates and proper client communications.
Provides professional communications to all key stakeholders.
Manage client records and CRM updates; prepare and distribute order bills and invoices.
Understands logistics regulations and manages tariff and customs issues. Provides customs support tracks and manages custom requirements.
Exemplifies organizational core values when communicating with internal and external key stakeholders.
Qualifications:
Bachelors degree in Operations Management or related fields
Supply chain management experience
Experience with CRM software
Excellent attention to detail and problem-solving skills
Computer proficient with Microsoft Office
Key Skills
- General Insurance
- Corporate Sales
- Cost Estimation
- Benefits & Compensation
- Heavy Equipment
- AC Maintenance
About Company
At Microchip USA, we’re not just experiencing rapid growth but defining it. A collective passion, drive, and an unyielding commitment to transparency, innovation, and efficiency fuel our journey as a trailblazing force in the industry.But what truly sets us apart is our unwavering emp ... View more
