Contract Manager
Location: Southampton - Hampshire Area
Salary: Competitive
Contract Type: Permanent 40 hours per week
You take pride in creating excellent sites nurturing your teams and fostering strong client connections. At Ground Control we value leadership that is collaborative supportive and empowering.
Were looking for a Contract Manager who will care for their region maintain high standards and represent the business with professionalism. Youll have autonomy supported by an experienced operational network and the opportunity to make a meaningful impact on your contracts and the people you work with.
In this role youll take full ownership of your region and play a key part in maintaining strong client relationships and high standards across every site.
Lead the end-to-end delivery of grounds maintenance services across your region ensuring each site is well-presented safe and delivered to the standards expected by our clients.
Build strong long-term relationships with customers acting as their main point of contact and proactively managing expectations feedback and service improvements.
Provide clear leadership to DE teams and subcontractors setting standards monitoring performance and ensuring work is delivered consistently efficiently and with pride.
Plan organise and prioritise daily and seasonal operations making sure SLAs are achieved schedules run smoothly and health and safety requirements are always met.
Identify opportunities for extra works and service enhancements using your knowledge of sites and client needs to add value and contribute to regional growth.
Tackle issues early and maintain strong performance across all contracts using sound judgement problem-solving skills and a calm practical approach to challenges.
Work closely with Regional Operations Directors HSQE partners and central support teams to ensure your region runs effectively and clients receive a seamless reliable service.
The freedom to run your region with trust not micromanagement
A region where your leadership shapes performance client satisfaction and long-term success
Scope to grow your portfolio and influence as you deliver strong results
Development opportunities through hands-on leadership turnaround work and cross-functional collaboration
Competitive package including company vehicle private GP wellbeing support bonus scheme pension volunteering days and recognition rewards
Proven experience managing grounds maintenance or horticultural contracts (or similar multi-site service delivery environments) with a clear understanding of operational standards seasonal demands and what good looks like on-site
A confident organised leader who sets clear expectations follows through on commitments and takes ownership of regional performance and culture
Someone who builds trust quickly with clients and teams: credible communicative and able to handle difficult conversations with fairness and professionalism
A calm solutions-focused problem solver who can prioritise make sound decisions under pressure and tackle issues early before they escalate
Strong commercial awareness able to spot extra works opportunities protect margins and balance quality with efficiency
High personal standards around safety quality and service delivery with the judgement to maintain them even when resources are stretched
A full UK driving licence as youll be travelling across your region to meet clients support teams and ensure consistent delivery
About Ground Control
Ground Control is a certified B Corporation committed to caring for the environment our people and the communities we serve. Since 1973 weve led the industry through quality sustainability and a genuine commitment to doing the right thing. Our Contract Managers are trusted supported and given the autonomy they need to deliver work they can be proud of.
If youre a Contract Manager who values professionalism accountability and the ability to make a visible difference every day wed love to hear from you.
#INDHP
Equal Opportunities Statement
At Ground Control we are committed to fostering an inclusive and diverse workplace where everyone feels valued and empowered to thrive. We believe that diversity drives innovation and success and we welcome applications from individuals of all backgrounds experiences and perspectives.
We are proud to be an equal opportunities employer and do not discriminate based on sex age disability gender identity marital status pregnancy race religion or belief sexual orientation or any other protected characteristic. We actively support and promote an inclusive culture ensuring fair and equitable treatment throughout the recruitment process and beyond.
Ground Control is a leading external maintenancebusiness and biodiversity expert committed toenhancing and improving the physical environment for our customers and their communities.We're a purpose driven, values centred business,on a mission to realisethe potential of human nature by ... View more