Data Analyst (Fraud)

a leading South African online retailer is looking for a highly talentedData Analyst to join our team.

We are a young dynamic hyper-growth company looking for smart creative hard-working people with integrity to join us. We offer a market-related Total Remuneration Package which allows full flexibility according to your needs a great work environment and a promise that you wont be bored as long as you are prepared for a challenge and want to build something great.

Think youve been challenged before Think again!

• Scale: 4 million happy shoppers shop online on . Show them what you can do.
• Learn: We work with the best of the best and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Mr D & TFS. We like to promote from within: Heres your chance.

The Fraud Product team is at the heart of safeguarding our eCommerce platform ensuring a secure and trustworthy environment for our customers and partners. With a customer base of 11.4 million and 4 million active transacting customers spanning both our proprietary supply chain and logistics network and our 3rd-party supplier platform we are responsible for identifying analysing and mitigating fraud risks across the entire ecosystem. Our team leverages data-driven insights to monitor and optimise fraud-detection systems protect customer transactions and maintain the integrity of our platform. By collaborating cross-functionally we aim to deliver robust fraud prevention strategies that enhance customer trust support sustainable business growth and ensure seamless secure experiences for all stakeholders.

As a Fraud Product Analyst your core function will be to leverage data and analytics to identify assess and mitigate fraud risks across the eCommerce platform. This includes monitoring transaction patterns analysing fraud trends and optimising fraud detection tools and systems. The role involves collaborating with cross-functional teams to design and implement fraud prevention strategies ensuring a secure and seamless experience for customers and partners. Additionally the analyst will be responsible for providing actionable insights to improve fraud detection accuracy reduce false positives and support the overall integrity and growth of the business

We work in truly cross-functional product teams where product design engineering and analytics collaborate closely to solve meaningful customer problems and deliver measurable value. Product analytics plays a foundational role in this modelbringing clarity to complexity surfacing opportunities through data and enabling teams to move with confidence. We believe that the best product decisions come from the intersection of customer insight business impact and analytical rigorand in this role youll be at the center of enabling that vision.

This position reports to the Fraud Product Manager

Your mission should you choose to accept it:

As a pivotal analytical partner you will work closely with product managers and engineers to shape innovative features and technologies that elevate the customer experience and drive measurable impact. You will be both independently and jointly accountable for how we measure product performance define success and guide teams toward confident data-informed decisions. Your insights will directly influence roadmap priorities product iteration and long-term strategy.

• Driving Product Innovation: Serve as the primary analytical counterpart to product teams contributing critical insights that inform the development of cutting-edge features and help shape the future of our digital experience.
• Unlocking User Insights: Analyze user behavior and feedback to identify patterns uncover friction points and translate findings into actionable recommendations that improve product usability engagement and satisfaction.
• Defining Success: Design clear scalable performance frameworks and KPIs that enable teams to track progress evaluate product outcomes and align efforts across disciplines.
• Scaling Experimentation: Build and champion experimentation frameworks methodologies and tools that empower product teams to test hypotheses rigorously and iterate with confidence.
• Fostering a Data-Centric Culture: Advocate for data-informed thinking across the organization promoting best practices and ensuring that product decisions are consistently grounded in evidence and insight.

The skills we need:

• Solutions-oriented can-do attitude and high energy
• Excellent problem-solving skills
• Proven track record of delivering high-quality work in a fast-paced environment
• Focus on getting the job done but have fun doing so
• Taking ownership and displaying accountability in the work required of you
• Have an interest in e-commerce building a brand and business
• Customer-centric

Qualifications and Experience:

• Bachelors Degree BTech or Advanced Diploma in Information Systems Computer Science Mathematics or Engineering and 3 years of experience in a Product Analyst or in a similar analytical role.
• In the event that you do not have a bachelors degree or an advanced diploma (in Information Systems Computer Science Mathematics or Engineering) an equivalent experience requirement must be met which equates to a minimum of 6 years of experience in a Product Analyst or in a similar analytical role.
• Proven Experience: 4 years of hands-on experience as a Product Analyst or in a similar analytical role ideally within a high-scale e-commerce or digital consumer product environment. Experience supporting product teams across key areas like search navigation PDP cart or checkout is a strong plus.
• Strategic & Commercial Acumen: Ability to connect the dots between data and business goals bringing both technical depth and strategic thinking to stakeholder conversations. Comfortable collaborating with commercial product and UX teams to guide decision-making and maximize business impact.
• Behavioral Analytics: Demonstrated experience in analyzing onsite user behavior using tools like Google Analytics Adobe Analytics or Amplitude to surface actionable insights and track feature adoption and performance.
• Data Proficiency: 3 years solid expertise in SQL for data extraction and transformation working knowledge of Python for deeper analysis modeling or automation workflows.
• Experimentation Mastery: Strong understanding of A/B testing principles and methodologies including statistical evaluation and test design. Experience working with experimentation platforms (e.g. Optimizely Google Optimize or internal tooling) and guiding teams in setting up and interpreting tests.
• Dashboarding & Data Visualization: Proficient in building and maintaining dashboards using tools such as Tableau Looker or Power BI to democratize access to key metrics and enable self-serve insights for stakeholders.
• Data Engineering Fluency: Familiarity with modern data workflows and orchestration tools such as Airflow dbt and BigQuery with a strong understanding of data pipelines version control (Git) and scalable analytics architecture.
• Communication & Influence: Excellent written and verbal communication skills with the ability to simplify complex analysis for a variety of audiences. Comfortable presenting to stakeholders at all levels and advocating for data-informed decisions.
• Cross-Functional Collaboration: A team player who thrives in cross-functional environments and contributes actively to the broader Analytics or Product Insight community. Skilled in supporting challenging and aligning stakeholders across product design engineering and commercial teams.

Lets talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package which allows full flexibility according to your needs. Go on be the master of your own destiny.
• No doors: We arent fans of stuffy offices or siloed work environments. See someone you like High five collab and make something great.
• Remote working: Love water cooler chats and working from home offers a hybrid working model for the best of both worlds.
• Mentorship programme: We arent kidding when we say the people with the best people win. Nows your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn Up-skill with free access to courses on MyAcademy Udacity Coursera and more.
• Good times: Get to know the other extraordinary minds at during regular social events and out-of-office activities (think hikes think mini golf think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools right job: Mac or Windows two monitors or one. Whatever your preference youll work on the latest tech off the latest tech.
• Help when you need it most: Confidential counselling legal support and financial guidance for free anytime anywhere.
• Tech stack (for days): ReactJS Python Scala Kotlin Swift Google Cloud Kafka Redis Kubernetes and all things machine learning. If you build it they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see

If you meet the above you are an Extraordinary Mind. Apply today!!

is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.