Family Advocate

Portland, TX - USA

Hourly Salary: $ 21 - 25

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Title: Family Advocate (Social Services/Case Management)

Group: Community Programs for Social Justice

Reports to: Community Programs Manager

FLSA Status: Non- Exempt

Hours/Week: Full time (40 hrs./wk.) generally 8-5 M-F

Compensation: $21.65- $25.70/hr. DOE

Benefits: Generous benefits package; see below for details

Primary Work Site: The Aurora Apartments Portland OR

WANT TO MAKE A DIFFERENCE

For over 30 years Our Just Future (formerly Human Solutions) has been working to break the cycle of intergenerational poverty by empowering families and helping them build pathways out of poverty.

SUMMARY

The Family Advocate at The Aurora an affordable housing community within Our Just Futures portfolio provides strengths-based advocacy and supportive services to 16 families who are experiencing or at risk of homelessness. This Permanent Supportive Housing (PSH) program is funded by Multnomah County Homeless Services Department and serves families in Project-Based Voucher (PBV) units through Home Forward.

This role partners closely with property management the Family System Coordinated Access team LifeWorks NW and OJF resident services staff to support families through lease-up housing stabilization and ongoing case management. Using culturally responsive trauma-informed and assertive engagement approaches the Family Advocate supports holistic goal planning conducts program intakes maintains funder-compliant documentation and connects families to behavioral health and community resources to promote long-term housing stability.

DUTIES & RESPONSBILITIES

Conduct comprehensive eligibility screenings and household assessments including participation in Coordinated Access and pre-lease-up meetings.
Support families through lease-up by helping navigate housing barriers understanding lease requirements and preparing for inspections and recertifications with Property Management and Home Forward.
Partner with households to develop implement and regularly update individualized strengths-based goal plans that support housing stability and long-term success.
Apply program funds appropriately in alignment with household goals and assess duration and level of program participation based on identified needs.
Deliver services using culturally responsive trauma-informed and assertive engagement approaches that empower families to achieve self-identified goals.
Provide ongoing case management including monthly (or more frequent as needed) engagement to monitor progress address emerging needs and offer supportive services.
Collaborate closely with Property Management Resident Services LifeWorks NW Coordinated Access and other service providers to address concerns problem-solve and prevent eviction.
Support participants in understanding housing community rules maintaining their homes and meeting program and lease requirements.
Provide healthcare navigation and coordination including connections to physical mental behavioral health substance use peer support in-home supports and assistance with medical benefits as needed.
Offer life skills coaching and support opportunities for community connection and social integration.
Respond to crises with appropriate intervention stabilization support and coordination with partners.
Provide transition planning and support for households transferring or exiting PSH services.
Maintain accurate timely and funder-compliant documentation files and data entry in accordance with OJF policies and reporting requirements.
Participate in regular supervision staff meetings trainings community outreach and interagency collaboration.
Conduct required follow-ups with households by phone in writing or in person.
Perform other related duties as assigned demonstrating flexibility teamwork and a cooperative spirit in support of Our Just Futures mission.

QUALIFICATIONS AND EXPERIENCE

Bachelors degree in social services social sciences or a related field with at least six months of case management experience or a minimum of two years of relevant case management experience in a behavioral health or human services setting.
Experience providing crisis response resource navigation and community networking.
Proficiency in English (written and spoken); bilingual and bicultural experience preferred but not required.
General computer proficiency including intermediate skills with Microsoft Word Excel and Outlook and willingness to continue building technical skills.
Understanding of the social economic and systemic factors that contribute to homelessness and poverty and experience supporting housing stability for low-income households.
Knowledge of behavioral and mental health practices trauma impacts crisis intervention and de-escalation techniques.
Experience working with community-based resources and service systems serving homeless and low-income populations.
Ability to engage participants using strengths-based culturally responsive trauma-informed and assertive engagement approaches including navigating sensitive and complex situations with professionalism and care.
Demonstrated skill in building collaborative relationships with participants staff volunteers property management and external partners.
Ability to facilitate difficult conversations related to lease compliance housing stability and corrective action planning.
Strong organizational skills including accurate documentation report writing confidentiality and adherence to policies and procedures.
Ability to work independently while contributing effectively to a team environment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands to finger handle or feel; reach with hands and arms; climb or balance; and talk or hear. The employee frequently is required to stand; walk; sit; and stoop kneel crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

In office work environment is person meetings with households in the office community and/or in their home is expected.

TRANSPORTATION

This position requires working in the community with the ability to get around timely flexibly and effectively to meet the needs of participants. A current drivers license reliable and consistent access to an automobile and current auto insurance.

WHAT WE CAN OFFER YOU

We offer a comprehensive array of benefits in support of your physical emotional and financial well-being.

Employer paid premiums for employee health insurance (medical dental vision).
Flexible spending accounts for health and for dependent care.
Employer-paid premiums for short-term and long-term disability insurance and life insurance.
Opportunity to contribute to a 401k retirement plan with a 2% employer match after three months of employment.
Generous paid time off 13 paid holidays a floating birthday holiday and the ability to maintain a great work/life balance.
A six-week paid sabbatical after every seven years of consecutive employment with Our Just Future.
Access to an employee assistance program.

Job Title: Family Advocate (Social Services/Case Management)Group: Community Programs for Social JusticeReports to: Community Programs ManagerFLSA Status: Non- ExemptHours/Week: Full time (40 hrs./wk.) generally 8-5 M-FCompensation: $21...

Job Title: Family Advocate (Social Services/Case Management)

Group: Community Programs for Social Justice

Reports to: Community Programs Manager

FLSA Status: Non- Exempt

Hours/Week: Full time (40 hrs./wk.) generally 8-5 M-F

Compensation: $21.65- $25.70/hr. DOE

Benefits: Generous benefits package; see below for details

Primary Work Site: The Aurora Apartments Portland OR

WANT TO MAKE A DIFFERENCE

For over 30 years Our Just Future (formerly Human Solutions) has been working to break the cycle of intergenerational poverty by empowering families and helping them build pathways out of poverty.

SUMMARY

DUTIES & RESPONSBILITIES

Conduct comprehensive eligibility screenings and household assessments including participation in Coordinated Access and pre-lease-up meetings.
Support families through lease-up by helping navigate housing barriers understanding lease requirements and preparing for inspections and recertifications with Property Management and Home Forward.
Partner with households to develop implement and regularly update individualized strengths-based goal plans that support housing stability and long-term success.
Apply program funds appropriately in alignment with household goals and assess duration and level of program participation based on identified needs.
Deliver services using culturally responsive trauma-informed and assertive engagement approaches that empower families to achieve self-identified goals.
Provide ongoing case management including monthly (or more frequent as needed) engagement to monitor progress address emerging needs and offer supportive services.
Collaborate closely with Property Management Resident Services LifeWorks NW Coordinated Access and other service providers to address concerns problem-solve and prevent eviction.
Support participants in understanding housing community rules maintaining their homes and meeting program and lease requirements.
Provide healthcare navigation and coordination including connections to physical mental behavioral health substance use peer support in-home supports and assistance with medical benefits as needed.
Offer life skills coaching and support opportunities for community connection and social integration.
Respond to crises with appropriate intervention stabilization support and coordination with partners.
Provide transition planning and support for households transferring or exiting PSH services.
Maintain accurate timely and funder-compliant documentation files and data entry in accordance with OJF policies and reporting requirements.
Participate in regular supervision staff meetings trainings community outreach and interagency collaboration.
Conduct required follow-ups with households by phone in writing or in person.
Perform other related duties as assigned demonstrating flexibility teamwork and a cooperative spirit in support of Our Just Futures mission.

QUALIFICATIONS AND EXPERIENCE

Bachelors degree in social services social sciences or a related field with at least six months of case management experience or a minimum of two years of relevant case management experience in a behavioral health or human services setting.
Experience providing crisis response resource navigation and community networking.
Proficiency in English (written and spoken); bilingual and bicultural experience preferred but not required.
General computer proficiency including intermediate skills with Microsoft Word Excel and Outlook and willingness to continue building technical skills.
Understanding of the social economic and systemic factors that contribute to homelessness and poverty and experience supporting housing stability for low-income households.
Knowledge of behavioral and mental health practices trauma impacts crisis intervention and de-escalation techniques.
Experience working with community-based resources and service systems serving homeless and low-income populations.
Ability to engage participants using strengths-based culturally responsive trauma-informed and assertive engagement approaches including navigating sensitive and complex situations with professionalism and care.
Demonstrated skill in building collaborative relationships with participants staff volunteers property management and external partners.
Ability to facilitate difficult conversations related to lease compliance housing stability and corrective action planning.
Strong organizational skills including accurate documentation report writing confidentiality and adherence to policies and procedures.
Ability to work independently while contributing effectively to a team environment.

PHYSICAL DEMANDS

In office work environment is person meetings with households in the office community and/or in their home is expected.

TRANSPORTATION

We offer a comprehensive array of benefits in support of your physical emotional and financial well-being.

Employer paid premiums for employee health insurance (medical dental vision).
Flexible spending accounts for health and for dependent care.
Employer-paid premiums for short-term and long-term disability insurance and life insurance.
Opportunity to contribute to a 401k retirement plan with a 2% employer match after three months of employment.
Generous paid time off 13 paid holidays a floating birthday holiday and the ability to maintain a great work/life balance.
A six-week paid sabbatical after every seven years of consecutive employment with Our Just Future.
Access to an employee assistance program.

Key Skills

Athletics
Admin Support
External Audit
ASP
Blogging

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About Company

Our Just Future

Our Just Future (formerly known as Human Solutions) counters the forces that keep people and communities in poverty by building relationships and assets that create opportunity – today and for future generations. Here’s how: – We partner with people and communities impacted by povert ... View more

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