Income Officer
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Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Full Time Permanent - 37 hours per week
Peaks & Plains is an ambitious and dynamic housing provider with a portfolio of approximately 5000 homes in Macclesfield and the surrounding are committed to transforming the social and physical landscape for the communities and individuals we work with providing high quality safehomesand investing in our thriving communities.
Our Income Teamisan enthusiastic group with a commitment to making a difference to our to an internalmovewe nowseekan equally dynamic individual to join us.
Therole holderwillprovide a full arrears recovery service and aim to exceed challenging performance targets for the collection of tenancy arrears and recharges. You willprepare all documentation for legal proceedingsandprovide representation in the County Court for the recovery of arrears and attend evictions as willalsoliaise with internal teams and external partner agenciesmaintainrecords on the Housing Managementsystemandassistin the review of policiesandprocedures relating to rent arrearsrechargesand other tenant debts.
In return we can offer you:
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A minimum of 28daysholiday per year (plus birthday leave and bank holidays).
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AgileWorking providingflexibilityofworking hours. The role ispredominantly home-based with a requirement to attend occasional meetings in our Ropewalks office in Macclesfield.
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Attractive Defined Contribution Pension Scheme with Employers contributions up to 12%
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Access to our Health Cash Plan
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Training and development. Let us know where you want to gettoandwellhelp you get there.
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A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
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Astate of the artmodern office with a friendly working environment
You will havepreviouspractical experience of customer services housing incomecollectionor a related discipline alongside experience of working in a targetdriven will haveanunderstandingof issues facing local communities anda good working knowledgeofwelfare of working in social housing is desirable though not essential. You should havestrong communicationskills with the confidence torepresentat Court andthe ability to develop effective relationships with customers. Excellent planning andorganisationskills as well as the ability to work under pressureareessential.
Our Values are at the core of everything we do so we are looking for someone whos values agree with ours and will embed these too!
We value our people and care about our exciting time to join the Trust as we grow from strength to strength. Apply now!
Closing Date:19thFebruary 2026
INDHIGH
About us
We manage over 5000 homes across East Cheshire and the High Peak and we exist to work together to provide safe homes & thriving communities by playing a part in addressing local housing need.
Working together to provide safe homes and thriving communities.
Benefits
If you want to know about more benefits please click here.
Equality Diversity and Inclusion
We are committed to equality diversity and inclusion and we seek to attract and retain talented people from a diverse range of backgrounds and communities to bring different perspectives and ideas to benefit the organisation and its customers.
We promote an inclusive environment in which our staff can thrive a place where everyone feels that they belong.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Documents
Required Experience:
Unclear Seniority
Key Skills
- Accounting Software
- Accounting And Auditing
- Accounts Receivable
- Accounts Reconciliation
- Computer Data Entry
- Cooperate risk management
- Accounting & Finance
- Collection And Recovery
- Account Management
- Cash Management
- Communication
- Conflict Management
- Microsoft Excel
- Telephone Skills
- Customer Relationship
