IT Business Analyst

We are seeking a results driven IT Business Analyst to support the transition of cybersecurity operations to a Managed Security Service Provider (MSSP). This role will play a critical part in planning executing and stabilizing the migration of operational security capabilities while ensuring continuity compliance and alignment with organizational risk posture.

You will act as a bridge between Cybersecurity IT Operations and MSSP vendors translating business and security objectives into clear actionable requirements to enable a smooth and controlled transition.

• Lead elicitation analysis documentation and validation of functional and non functional security requirements

• Develop current state and future state security service models including workflows roles and responsibilities

• Maintain end to end requirements traceability from discovery through transition and stabilization

• Support vendor onboarding offboarding and service transitions while maintaining security controls

• Define service scope escalation paths SLAs and operational dependencies

• Identify transition risks gaps and dependencies and support mitigation planning

• Develop and maintain security standards procedures and operational playbooks

• Translate regulatory policy and risk requirements into actionable operational guidance

• Translate contractual MSSP obligations into operational requirements and deliverables

• Support governance reporting and stakeholder communications throughout the transition

• Produce high quality documentation including requirements process flows standards and transition artifacts

• Maintain traceability between requirements security controls and vendor deliverables

• Support post transition stabilization and continuous improvement initiatives

• Strong stakeholder collaboration and requirements gathering skills

• Ability to analyze processes and identify optimization opportunities through technology

• End to end tracking of requirements through solution delivery

• Test planning execution tracking and validation against requirements

• Change management training and solution adoption support

• Facilitation of workshops interviews and cross functional meetings

• Support of UAT deployment and post implementation activities

• 5 years of IT Business Analyst experience on complex initiatives

• Experience supporting cybersecurity or security operations programs

• Strong analytical problem solving and documentation skills

• Excellent verbal and written communication skills

• Ability to translate business needs into technical requirements

• Experience with Managed Security Service Providers is an asset

• Familiarity with cybersecurity frameworks such as NIST CIS or similar is an asset

• CBAP or ECBA certification is considered an advantage