Position SummaryProvide system administration support and systems analysis of assigned applications. Provide level 2 software application support for the university user community. Resource for level 1 for support and training to ensure timely resolution of Duties & ResponsibilitiesTroubleshoot software related issues as level 2 for maintain and coordinate minor upgrades for technology systems in assigned area of responsibility which includes problem solving and implementing system the execution of user acceptance testing procedures and develop test cases to serve the overall quality assurance business process issues and/or problems and provide consulting assistance to system users; conduct research on possible solutions and make recommendations based on findings; suggest design test implement and evaluate new ways to add more functionality to creation updates and retirement of interfaces for supported thorough and friendly customer service to the university clearly and professionally both verbally and in writing to different perform all or some of the responsibilities above and other related duties as Skills Abilities & Other AttributesBachelors Degree in a computer-related or business-related discipline 5 years of experience in system administration level 2 application support and with and understanding of the academic environment and familiarity with academic-related applications with SQL is with CRM/SLATE analytical and problem-solving verbal and written communication skills as well as strong interpersonal organizational skills and attention to a strong work ethic and team player to take initiative and be self-motivated as well as collaborate successfully with a Working ConditionsWorking after hours on weekends and holidays to complete assigned tasks is sometimes required.
Required Experience:
Senior IC
Position SummaryProvide system administration support and systems analysis of assigned applications. Provide level 2 software application support for the university user community. Resource for level 1 for support and training to ensure timely resolution of Duties & ResponsibilitiesTroubleshoot sof...
Position SummaryProvide system administration support and systems analysis of assigned applications. Provide level 2 software application support for the university user community. Resource for level 1 for support and training to ensure timely resolution of Duties & ResponsibilitiesTroubleshoot software related issues as level 2 for maintain and coordinate minor upgrades for technology systems in assigned area of responsibility which includes problem solving and implementing system the execution of user acceptance testing procedures and develop test cases to serve the overall quality assurance business process issues and/or problems and provide consulting assistance to system users; conduct research on possible solutions and make recommendations based on findings; suggest design test implement and evaluate new ways to add more functionality to creation updates and retirement of interfaces for supported thorough and friendly customer service to the university clearly and professionally both verbally and in writing to different perform all or some of the responsibilities above and other related duties as Skills Abilities & Other AttributesBachelors Degree in a computer-related or business-related discipline 5 years of experience in system administration level 2 application support and with and understanding of the academic environment and familiarity with academic-related applications with SQL is with CRM/SLATE analytical and problem-solving verbal and written communication skills as well as strong interpersonal organizational skills and attention to a strong work ethic and team player to take initiative and be self-motivated as well as collaborate successfully with a Working ConditionsWorking after hours on weekends and holidays to complete assigned tasks is sometimes required.
Required Experience:
Senior IC
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