Technical Writer

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job ID: 65280

Department: ATL - AIM

Position: Technical Writer

Location: 55 Trinity Avenue Suite G700 Atlanta Georgia 30303-0000

Duration: 12 Months

Job Description:

We are seeking a highly experienced IT Technical Writer with a strong background in telecommunications infrastructure and technology strategy. This role involves documenting technical policies and procedures mapping complex systems and business processes and developing clear concise SOPs and technical documentation across IT and engineering environments and IT architecture review and change management governance. The ideal candidate can work well independently with cross-functional teams.

Key Responsibilities

Create and maintain clear user-centered technical documentation including Standard Operating Procedures (SOPs) network design documentation technology assessments IT policies and governance documents and strategic roadmaps.
Lead or support efforts to map end-to-end business and technology processes across telecommunications IT systems and enterprise input from subject matter experts and engineers to develop detailed documentation for both technical and non-technical audiences.
Translate complex technical concepts into actionable documentation.
Document results of Proof of Concept (PoC) evaluations RFPs and RFP responses and technology trials.
Maintain document standards templates and version control using modern tools (e.g. Microsoft 365 Visio Google Suite).
Work independently to manage project timelines and deliverables without direct supervision.

Required Qualifications:

5 years of experience in telecommunications IT or network engineering environments with direct involvement in documentation solution delivery and strategy.
Strong experience writing SOPs technical guidelines RFPs IT policies governance and business process documentation.
Proven ability to lead documentation for RFPs system integration projects and cross-functional initiatives.
Proficiency with process mapping tools such as Microsoft Visio or Lucidchart.
Familiarity with SDLC methodologies (Agile DevOps Waterfall).
Excellent writing editing and communication skills.
Bachelors or Masters degree in Information Technology or related field

Job ID: 65280 Department: ATL - AIM Position: Technical Writer Location: 55 Trinity Avenue Suite G700 Atlanta Georgia 30303-0000 Duration: 12 Months Job Description: We are seeking a highly experienced IT Technical Writer with a strong background in telecommunications infrastructure and technology ...