Parts Counterperson
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Job Location:
Orrville, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Our Parts Manager of 47 years is retiring and as we always promote from within - We need a counter rep to replace ournewly promoted counter rep! We have a high volume counter between preowned reconditioning and a growing customer base. We do not need dealership experience! Some parts or automotive experience is helpful - But we will completely train the person with the right characteristics!
Pay will be based on experience and qualities - But it will be at or above market for the position ($15 - $20hr)- PLUS all candidates will be considered for future growth without our organization if hired!
Benefits
- Health dental insurance
- 401(k) plan
- Paid time off
- Opportunities for advancement
- Employee discounts
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high-level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
Qualifications
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Valid drivers license and clean driving record
Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our6 locations in Strongsville Medina Orrville Westlake Tallmadge North Olmsted and Willoughby Hills. Customer service is at our core and our goal is to deliver not only a stress free car buying experience but an easy and enjoyable car-ownership experience. When you join our team you join the Serpentini family!
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
About Company
SERPENTINI OF ORRVILLE is looking to add another Service advisor to our BOOMING service department! -- The right candidate will have some customer facing exper...
