Sr AI DeveloperAgentic AI Engineer with banking exp. Charlotte, NC Contract opportunity

Charlotte, VT - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Role: Sr AI Developer/Agentic AI Engineer with banking exp.

Location: Charlotte NC - Need Local interview will be face to face

Duration: Long term contract

Exp: 6 Years

Role Summary

We are building an agentic Al platform to transform commercial banking customer service. The Al developer will design build and operate LLM-powered agents that interpret inbound servicing requests (e.g. email / case intake) retrieve grounded knowledge and execute approved workflows through secure too/API integrations - with enterprise-grade controls observability and human-in-the-loop patterns.

This role sits within a cross-functional team with Product Operations Technology and Risk partners and focuses on delivering production-ready agentic Al capabilities for regulated financial services Responsibilities

Agentic Al Solution Development

Build and enhance LLM/agent orchestration (Planner/supervisor patterns tool-using agents routing guardrails).
Implement intent classification information extraction validation and decision logic for servicing workflows
Developed tool calling integrations to downstream systems (CRM workflow engine core banking services case management)
Implement human-in-the-loop workflows (review approval escalation override) based on confidence/risk thresholds

Knowledge and grounding (RAG)

Design and implement retrieval-augmented generation (RAG) for policy procedure grounding and resolution guidance
Build knowledge ingestion pipelines with refresh/versioning
Improve answer quality via chunking strategies embeddings re ranking and context management

Quality Safety and Evaluation

Define and run evaluation frameworks: golden datasets scenario tests regression tests and automated scoring.
Reduce hallucinations and risk by implementing prompt policies constraints structured outputs and verification steps.
Partner with risk slash compliance to ensure traceability audit logs explain ability requirements are met.

Production Readiness and Operations

Implement observability for agents (latency cost tool failures drift quality signals escalation rates).
Support CI/CD for agent prompts and configurations (versioning approvals rollback).
Collaborate with platform and security teams on secrets management access controls PIl protections and safe deployments.

Required Qualifications

4 years of software engineering experience or equivalent with strong CS fundamentals
Hands-on experience building with LLMs and modern Al app stack (agents RAG tool/function calling).
Strong proficiency in Python and building back-end services/APls.
Experience with at least one: LangChain/ LangGraph Llamalndex Semantic Kernel or equivalent frameworks.
Experience with vector databases and search (e.g. Pinecone Weaviate Milvus OpenSearch/Elastic )
Experience deploying services in cloud environments (AWS/Azure/GP) with basic DevOps practices
Strong understanding of security and privacy principles (PIl handling least privilege audit logging)
Preferred Qualifications
Experience in financial services or other regulated domains (risk controls compliance audit readiness)
Experience integrating with enterprise workflows (e.g. ServiceNow Custom workflow engines
BPM/RPA)
Familiarity with model evaluation approaches (LLM-as-judge rubric scoring retrieval evals offline/online testing)
Experience with messaging/eventing (Kafka/SQS) email ingestion pipelines and document processing
Exposure to MRM concerns and governance (model cards risk assessments validation processes)

Thanks

Sanjay Kumar

Role: Sr AI Developer/Agentic AI Engineer with banking exp. Location: Charlotte NC - Need Local interview will be face to face Duration: Long term contract Exp: 6 Years Role Summary We are building an agentic Al platform to transform commercial banking customer service. The Al developer will d...