Merkle | Growth Operations Assistant (Sales Operations)

Wellington - New Zealand

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

About us

Merkle Aotearoa are a proud brand within thedentsugroup Asia Pacifics largest and most awarded agency network and are a leading consulting firm specializing indeliveringexperienceleddigital transformationfor our enterprise customers.

For Merkle this meansa clearfocus oncreatingconnected experiencesforourcustomers(users) andtheircustomersusing human centered design principlesactionable data/insightsand agile ways of workingto implement world classtechnologysolutions.

We partner with organizations to accelerate the design and delivery of strategy and to lift organizational performance to meet the evolving market. Our focus is to create the conditions for an organization and the people within it to thrive byleveragingbest practice insights tailored to client context to create innovative solutions.

Whatyour day might look like

In this role you will sit at the center of our sales customer and delivery operations-enabling Merkles growth by ensuring strong sales process discipline excellent customerfacing documentation and seamless coordination of RFP activity. You will supportthe sales teams while working closely with engagement managers account leads and our wider customer success community.

This position is ideal for someone who thrives in a fastpaced environment enjoys organizing people and processes and finds satisfaction in helping teams deliver polishedtimely customerready output.Youllplay a key role in ensuring our pipeline client interactions and bid responses are of exceptional quality.

This role may be based inAuckland or Wellington.

Responsibilities include

Ownsalesoperations processes and practice across the business.

Embed sales excellence across engagement managers and sales teams.

Manage opportunity and pipeline processes in Salesforce ensuring KPIs hygiene and rules of engagement are upheld.

Provide sales admin support including preparing templates decks andclientcommunications.

Own CRM and sales processes (in collaboration with stakeholders) to ensure systems meet business needs.

Conduct market scanning andmonitorchannels like GETS for relevant tender opportunities.

Coordinate the endtoend bid lifecycle including timelines actions Q&A tracking and compliance.

A bit about you

Familiarity with Salesforce or another CRM platform; comfortable managing pipeline data.

Experience supporting RFPs tenders bids or professional sales/pitch responses.

Exceptionally strong organizational skills stakeholder managementmanaging deadlines and ensuring followthrough.

Excellent written skills with a strong eye for detail: proofreading formatting document preparation.

Able to manage multiple workstreams andmaintainhigh quality across operations communications and documentation.

Join us to make meaningful progress

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us this is the foundation for great innovation which in turn generates better outcomes for our people partners and communities.This is why wewelcomeapplications from people with disabilities and of all ages nationalitiesbackgroundsand culturesto come join us.

As a collective teambetween Merkle anddentsuAotearoa wehaveestablishedvaluesderived both from our Japanese rootsandTeAo Māori upbringingthatinspiresouraward-winningwork and culture.Some of our recentworkplacerecognitionsincludeHRNZ2025 winners ofDEIInitiativeandSupreme HRFinalists in2025Best Places to WorkAotearoa Finalists for Campaign Asia2025Best Places to WorkBest CSRAchievement of the YearandBest Culturedemonstrating the strength inour people purpose andvalueshere atdentsuAotearoa.

Whatwecanofferyou

Generousbenefits includinga5 weekofannual leave (after 2 years of service)Hauora (wellness)days each year one day for change (volunteering leave) and more

Grow yourknowledge and skills bysolving complexbusinessproblemsthrough digital technologylearningalongsideacollaborativepeoplelearningplatforms &establishedpartnershipsin market

Be the best you with ahybrid working environmentwith up to2 days from homeper week

Greatbaristacoffeeavailableand loaded pantry for breakfast and lunch

#LI-LS2

#LI-Hybrid

Location:

Wellington

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Required Experience:

Junior IC

Job Description:About usMerkle Aotearoa are a proud brand within thedentsugroup Asia Pacifics largest and most awarded agency network and are a leading consulting firm specializing indeliveringexperienceleddigital transformationfor our enterprise customers. For Merkle this meansa clearfocus oncreati...