Senior Technical BA
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Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Be Part of Our Next Chapter
For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!
Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.
The Senior Technical BA role will play an integral role and understand and convey the customer needs to the Engineering team to ensure the delivery of a solution that fits the client this role you will be expected to liaise with a variety of stakeholders in translating actionable business requirements into functional and technical specifications including process mapping of functional addition to this the role will be responsible to ensure all requirements are documented clearly and accurately to support the development lifecycle.
Individual Accountabilities
- Collaborate with customers product managers and business stakeholders to gather analyze and document technical and functional business requirements that meet business outcomes
- Conduct workshops and interviews to elicit validate and document clear business requirements
- Map client requirements into product epics/features
- Decompose product epics/features into user stories/tickets with detailed functional and technical requirements and clear acceptance criteria
- Develop strong working relationships with internal stakeholders and external clients to define and confirm business requirements
- Provide content for the Product Manager to include in external-facing product documentation describing features business rules and use cases
- Create necessary artefacts including capability gap analysis and process flow diagrams
- Support the maintenance and update of user guides based on functional changes as projects are delivered
- Support the creation of UAT test cases with the consideration of client acceptance scenarios and conduct internalUATof delivered features
- Facilitate the creation of traceability matrices from detailed requirements to test cases
- Identify opportunities to improve internal processes and practices and propose practical solutions to be implemented
- Conduct research and develop a thorough understanding of customer needs and new technologies in collaboration with Product Managers to ensure alignment with Product vision
- Cross team collaboration to manage functional dependencies and ensure these are considered as part of sprint planning and during sprints
- Able to get into detail in terms of technical solutions to influence the best options for functional changes that still meet business needs but also meet strict project schedules
Qualifications and Experience
- 8 years experience within a similar role
- Tertiary qualification in Computer Science Software Engineering or related field
- Experience in Digital Software for 5 years (preferred)
- Experience creating detailed functional specifications for Digital software products (5 years)
- Experience using Figma to create or update wireframe designs as required
- Experience working in both agile and waterfall methodologies
- Experience using Jira and Confluence
- Knowledge of BABOK and business process mapping methods
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.
Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).
Fraud Alert: Employment Scam Advisory
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation such as.
We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
Please be advised of the following:
- Wedo not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website directly through our LinkedIn profile:Coates Group
- All emails from us will come from our official domain which or via our Applicant - Tracking System (ATS) email address which is no-replyat
If you receive any suspicious communications purporting to be from Coates we urge you not to respond do not click any links and do not provide any personal safety and trust are of the utmost importance to us. Thank you for your vigilance.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Project Management Methodology
- Program Management
- SOAP
- Agile
- Oracle EBS
- Apache Pig
- Adobe Experience Manager
- Jira
- Release Management
- Scrum
- SAS
- SDLC
About Company
We deliver end-to-end digital merchandising solutions that drive engaging customer journeys and business ROI for companies worldwide. Connect with us today.
