Network Delivery Manager (Wireless)
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
WERE HIRING AS A NETWORK DELIVERY MANAGER (WIRELESS) IN INDIA!
Excis is a global organization driven by people innovation and collaboration.
Role Summary
The Network Delivery Manager (Wireless) is responsible for overseeing the end-to-end delivery operations and continual improvement of enterprise network services. This role manages a team of network engineers administrators and security experts ensuring robust secure and high-performing network infrastructure across Wireless DNAC LAN WAN and pharma domains. The manager drives operational excellence client engagement and cost optimization while ensuring compliance with industry standards and business objectives.
Key Responsibilities
- Lead and manage delivery of network services (Wireless DNAC LAN WAN Routing & Switching).
- Wireless Standards: Expert-level knowledge of RF propagation antenna theory complex RF interference mitigation and all major 802.11 standards (Wi-Fi 5 6 6E and 7).
- WLAN Platforms: Mastery of two or more major enterprise wireless platforms (e.g. Cisco WLC/DNAC Aruba Mobility Controllers/ClearPass/Central).
- Network Security: Deep hands-on experience with NAC/802.1x (RADIUS/TACACS) EAP types certificate-based authentication and guest access solutions.
- Tools: Expertise in wireless survey tools and network monitoring/assurance platforms (e.g. DNAC Assurance Splunk).
- Cisco DNAC Mastery: Expert-level hands-on experience with DNAC deployment Assurance Automation and Policy modules.
- Drive transformation initiatives (automation cloud networking SDN SD WAN network monitoring improvements).
- Ensure operational hygiene: proactive monitoring troubleshooting documentation and compliance with ITIL processes.
- Oversee capacity planning reporting and disaster recovery for network infrastructure.
Escalation Management
- Act as the primary escalation point for critical network incidents and service disruptions.
- Lead root cause analysis and implement corrective actions for recurring issues.
- Ensure timely resolution of escalated issues and communicate effectively with stakeholders during critical events.
Resource Hiring & Team Leadership
- Lead the recruitment onboarding and development of network engineers administrators and security experts.
- Ensure effective resource allocation and workforce planning to meet delivery demands.
- Foster a culture of collaboration innovation and continuous learning within the network team.
KPIs & Success Metrics
- Achieve and maintain PCSAT scores of 9 for network services.
- Ensure SLA compliance (availability incident response resolution times) above 98%.
- Optimize cost of delivery through efficient resource utilization and automation.
- Track and report on network performance security incidents and service improvements.
Continual Service Improvement (CSI)
- Lead CSI initiatives: process enhancements automation adoption of new technologies (AIOps orchestration cloud platforms).
- Foster a culture of innovation and continuous learning within the network team.
- Conduct root cause analysis and implement corrective actions for recurring issues.
Client Engagement
- Build and maintain strategic relationships with internal and external stakeholders.
- Ensure proactive communication and transparency in delivery performance risks and opportunities.
- Represent network delivery in executive forums and contribute to client success planning.
Requirements
- 15 years in network delivery/operations with hands-on experience in Cisco AWS & Azure network Riverbed and other enterprise network technologies.
- Strong expertise in routing & switching (Cisco ACI Cisco Wifi Cisco Meraki Cisco SDN Cloud Networking BGP OSPF EIGRP MPLS VLANs) VPNs load balancers and network security concepts.
- Experience with network monitoring tools (Solarwinds Zenoss) capacity planning and reporting.
- Proven track record in managing network incidents troubleshooting and escalation management.
- Familiarity with ITIL processes and service management frameworks.
- Excellent leadership communication and stakeholder management skills.
Benefits
At Excis your work matters. As a Network Delivery Engineer (Wireless) youll play a key role in planning executing and monitoring projects ensuring timely delivery and smooth collaboration across teams. We offer a supportive environment that fosters professional growth continuous learning and cross-functional teamwork. Enjoy competitive compensation and the opportunity to contribute to a global IT leader that values innovation organization and operational excellence.
Ready to make a difference and grow your career Apply now to join Excis in India!
Required Skills:
15 years in network delivery/operations with hands-on experience in Cisco AWS & Azure network Riverbed and other enterprise network technologies. Strong expertise in routing & switching (Cisco ACI Cisco Wifi Cisco Meraki Cisco SDN Cloud Networking BGP OSPF EIGRP MPLS VLANs) VPNs load balancers and network security concepts. Experience with network monitoring tools (Solarwinds Zenoss) capacity planning and reporting. Proven track record in managing network incidents troubleshooting and escalation management. Familiarity with ITIL processes and service management frameworks. Excellent leadership communication and stakeholder management skills.
Company Industry
IT Services and IT Consulting
Key Skills
- Project Management Methodology
- Kanban
- Project / Program Management
- Agile
- Waterfall
- Project Leadership
- Application Development
- Project Management
- Scrum
- Microsoft Project
- SDLC
- Project Implementation
About Company
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... View more
