Network Manager (SD-WAN)

WERE HIRING AS A NETWORK MANAGER (SD WAN) IN INDIA!

Excis is a global organisation driven by people innovation and collaboration.

Role Summary

The Network Delivery Manager (SD WAN) is responsible for overseeing the end-to-end delivery operations and continual improvement of enterprise network services. This role manages a team of network engineers administrators and security experts ensuring robust secure and high-performing network infrastructure across Cisco Viptela SD-WAN LAN WAN Routing & Switching and pharma domains. The manager drives operational excellence client engagement and cost optimization while ensuring compliance with industry standards and business objectives.

Key Responsibilities

• Viptela Design Authority: Serve as the design authority for the global Cisco Viptela SD-WAN fabric including the architecture of vManage vSmart vBond and vEdge/cEdge components across large-scale campus branch and data center environments.
  
• Complex Policy Design: Architect and implement advanced service policies data policies and application-aware routing (AAR) to guarantee Service Level Agreements (SLAs) for critical business applications (e.g. VoIP video conferencing cloud SaaS).
  
• Network Transformation: Lead the strategic planning and execution of migrating traditional MPLS/VPN environments to the SD-WAN fabric ensuring zero-downtime cutovers and managing co-existence scenarios.
  
• Cloud Integration: Design and implement robust SD-WAN integration with public cloud providers (AWS Azure) using cloud on-ramps virtual gateways and optimizing connectivity to SaaS platforms (e.g. Office 365).
  
• Viptela Components: Expert-level knowledge of the entire Viptela architecture including OMP (Overlay Management Protocol) TLOCs and IPsec tunneling.
  
• Routing: Mastery of underlying routing protocols (BGP OSPF EIGRP) and their interaction with the SD-WAN overlay.
  
• Cloud Integration: Proven experience with cloud on-ramps and virtual Viptela deployments in AWS/Azure.
  
• Automation: Proficiency in automation/scripting using vManage API Python and/or Ansible.
  
• Security: Strong understanding of security controls in an SD-WAN context (Cloud Security/Umbrella ZBFW).
  
• Technical understanding of cloud networking and integration with SD-WAN (e.g. AWS Azure).
  
• Excellent knowledge of networking principles including TCP/IP routing protocol (OSPF BGP EIGRP) WAN/LAN architecture.
  
• Ensure operational hygiene: proactive monitoring troubleshooting documentation and compliance with ITIL processes.
  
• Oversee capacity planning reporting and disaster recovery for network infrastructure.
  

Escalation Management

• Act as the primary escalation point for critical network incidents and service disruptions.
  
• Lead root cause analysis and implement corrective actions for recurring issues.
  
• Ensure timely resolution of escalated issues and communicate effectively with stakeholders during critical events.
  

Resource Hiring & Team Leadership

• Lead the recruitment onboarding and development of network engineers administrators and security experts.
  
• Ensure effective resource allocation and workforce planning to meet delivery demands.
  
• Foster a culture of collaboration innovation and continuous learning within the network team.
  

KPIs & Success Metrics

• Achieve and maintain PCSAT scores of 9 for network services.
  
• Ensure SLA compliance (availability incident response resolution times) above 98%.
  
• Optimize cost of delivery through efficient resource utilization and automation.
  
• Track and report on network performance security incidents and service improvements.
  

Continual Service Improvement (CSI)

• Lead CSI initiatives: process enhancements automation adoption of new technologies (AIOps orchestration cloud platforms).
  
• Foster a culture of innovation and continuous learning within the network team.
  
• Conduct root cause analysis and implement corrective actions for recurring issues.
  

Client Engagement

• Build and maintain strategic relationships with internal and external stakeholders.
  
• Ensure proactive communication and transparency in delivery performance risks and opportunities.
  
• Represent network delivery in executive forums and contribute to client success planning.
  

Requirements

• 15 years in network delivery/operations with hands-on experience in Cisco AWS & Azure network Riverbed and other enterprise network technologies.
  
• Strong expertise in routing & switching (Cisco ACI Cisco Wifi Cisco Meraki Cisco SDN Cloud Networking BGP OSPF EIGRP MPLS VLANs) VPNs load balancers and network security concepts.
  
• Experience with network monitoring tools (Solarwinds Zenoss) capacity planning and reporting.
  
• Proven track record in managing network incidents troubleshooting and escalation management.
  
• Familiarity with ITIL processes and service management frameworks.
  
• Excellent leadership communication and stakeholder management skills.
  

Preferred Qualifications

• Bachelors or Masters degree in Computer Science Information Technology or related field.
  
• Certifications: CCNP CCIE ITIL. Experience in managing delivery for regulated environments and compliance-driven industries.
  

Benefits

At Excis your work matters. As a NETWORK MANAGER (SD WAN) youll play a key role in planning executing and monitoring projects ensuring timely delivery and smooth collaboration across teams. We offer a supportive environment that fosters professional growth continuous learning and cross-functional teamwork. Enjoy competitive compensation and the opportunity to contribute to a global IT leader that values innovation organization and operational excellence.

Ready to make a difference and grow your career Apply now to join Excis in India!