Product Design and User Experience – Vice President, APAC Chief Data & Analytics Office
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Chief Data & Analytics Office (CDAO) at JPMorgan Chase is pivotal in advancing the firms data and analytics capabilities ensuring strong adherence to data & AI risk & control while enabling the data & analytics strategy for superior decision-making and business outcomes to serve our clients and markets. By leveraging data & AI/ML the CDAO develops innovative solutions to support commercial goals enhance productivity and manage risks. The Asia Pacific Chief Data & Analytics Office (CDAO) advances the firms data and analytics strategy platforms solutions capabilities and governance to deliver trustworthy responsible innovative and commercially value outcomes across the APAC markets and businesses.
As Client and User Experience Vice President the role is responsible shaping and delivering the end-to-end design development and delivery of data & AI products with relentless focus on client and user experience ensuring data and AI solutions deliver exceptional value usability and satisfaction. The ideal candidate will leverage design thinking prototyping and UI/UX best practices in user experience design client engagement and data/AI product management to drive innovation and adoption across the firms offerings.
Job Responsibilities
- Execute and enable a comprehensive client and user experience strategy for Data & AI products aligned with business objectives and market trends for the APAC businesses and functions.
- Work with cross-functional teams in designing intuitive impactful and differentiated experiences for clients and users from onboarding through ongoing engagement.
- Oversee the creation of wireframes prototypes user journeys personas and workflows to visualize and iterate on product and solutions concepts ensuring alignment with stakeholder requirements and business goals
- Collaborate with product managers engineers data scientists and business stakeholders to deliver seamless user-centric solutions from ideation through launch
- Establish and monitor key experience metrics leveraging insights to continuously improve products and services.
- Utilize analytics and user feedback to monitor product performance identify opportunities for optimization and drive ongoing enhancements to the client journey.
- Advocate for a culture of innovation and experimentation encouraging rapid prototyping and iterative development to quickly test and refine new ideas.
- Ensure all products and solutions comply with regulatory security and data privacy requirements.
- Drive initiatives to simplify complex data and AI workflows making products accessible to a broad range of users.
- Stay abreast of industry trends emerging technologies and competitive landscape to inform experience strategy.
Required Qualifications Capabilities and Skills
- Bachelors degreein ComputerScience Business Design or a relatedfield.
- 8 years of proven experience in user experience product management UI/UX design roles ideally within data AI or technology-driven environments.
- Strong expertise in design thinking user research wireframing prototyping and usability testing.
- Proficiency with design and prototyping tools (e.g. Figma Sketch Adobe XD InVision).
- Deep understanding of UI/UX principles accessibility standards and responsive design.
- Demonstrated ability to translate complex business and technical requirements into intuitive user-friendly solutions.
- Excellent collaboration and communication skills with experience working in cross-functional teams.
- Strong analytical mindset with the ability to leverage data and user insights to inform product decisions.
- Experience managing multiple projects and priorities in a fast-paced agile environment.
Preferred Skills:
- Experience inHuman-ComputerInteractionis preferred
- Experience in financial services.
- Familiarity with regulatory and compliance considerations in data and AI products.
- Advanced knowledge of UX/UI design tools and frameworks.
Required Experience:
Chief
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
