Regional Relationship Manager
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Job Location:
Chicago, IL - USA
Yearly Salary:
$ 102800 - 121600
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Company
Federal Reserve Bank of ChicagoFederal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions Fedwire National Settlement Service (NSS) FedCash FedACH and Check Services. We are currently leading a strategic effort to transform FRFS to a national enterprise-focused organization. Over time FRFS will offer an increasingly integrated set of Federal Reserve payment services incorporating the FedNowSM Service upon its market entry. Through our evolved structure we will meet the needs of the marketplace for new products and services more quickly we will seek to provide a more robust and unified customer experience across our financial service offerings and we will create new career growth opportunities for FRFS staff.A Relationship Manager maintains and develops relationships supporting a portfolio of financial institutions utilizing Federal Reserve Financial Services (FRFS) solutions. This relationship manager will have a customer-oriented mindset. This includes analyzing customer needs and matching those customer needs with available FRFS services. The level of work required is considered intermediate and staff must be able to work remotely under minimal supervision. This job does not have any direct reports.
Your Responsibilities
Develops consultative relationships with new and existing customers to increase the potential for expanded business and customer retention
Uses independent service knowledge to explain products and services to customers and coordinates internally the successful completion of required paperwork pricing logistical set up tasks etc.
Documents day-to-day activity and utilizes reporting capabilities in Salesforce to properly serve the customers needs
Accountable for Federal Reserve Financial Services revenue and strategic goal achievement
Provides customer perspective for new products quality improvements or customized business solutions to internal stakeholders
Prepares and presents cost/benefit proposals to customers
Consults with customers on merger acquisition and de novo activities
Conducts presentations related to FRFS products and services internally and at industry conferences
Customer-oriented mindset focused on building and preserving relationships
Your Background
Bachelors degree or equivalent experience
Two or more years of relevant experience preferred
Experience with SalesForce or equivalent CRM tool required
Advanced knowledge and proven expertise of financial institution operational practices and strong commercial acumen
Strong problem-solving skills
Excellent organizational and time management skills
Demonstrates strong written and verbal communication skills Additional requirement
Ability to travel up to 50%
Valid drivers license
What we Offer
Comprehensive benefits package includes medical dental vision prescription drug coverage 401k savings plan retirement plan paid time off transit benefit onsite gym and subsidized cafeteria
A learning environment with opportunities to gain new skills and grow your career
Other Requirements
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
- This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take approximately two months to be completed. The screening covers areas such as education/employment verification criminal history credit history and reaches out to your references and people that know you well.
- As a condition of employment Federal Reserve Bank of Chicago employees must comply with the Banks ethics rules which generally prohibit employees their spouses/domestic partners and minor children from owning securities such as stock of banks or savings associations or their affiliates such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment you should raise this issue with the recruiter for this posting who can provide you contact information for our ethics official if necessary.
The expected starting salary range for this position is between $102800 and $121600 annually in addition to annual performance-based discretionary bonuses. Final salary and offer will be determined based on the applicants relevant experience skills internal equity and alignment with geographic and other market data.
Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.
We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age marital status disability gender gender identity or expression or veteran status.
Full Time / Part Time
Full timeRegular / Temporary
RegularJob Exempt (Yes / No)
YesJob Category
Customer Experience Family GroupWork Shift
First (United States of America)The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers ( or through verified Federal Reserve Bank social media channels.
Required Experience:
Manager
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
About Company
One of 12 regional banks in the Federal Reserve System, the Federal Reserve Bank of Kansas City oversees system member banks and bank holding companies in Colorado, Kansas, Nebraska, northern New Mexico, Oklahoma, western Missouri, and Wyoming. The bank also has branch offices in Denv ... View more
