Lead Analytics Solutions & Services (Open) FMX

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality. 

Our teams known as Heartists bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized memorable and sustainable experiences. 

Here we create new ways to travel within each of our 5500 hotels connecting closely with our 100 million clients in 110 countries.  

Here we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams. 

Here your scope will know no boundaries; 

So join us and dare to make an impact on the world! 

Here is where your greatest challenge awaits you: 

Within the Data Platform Tribe you will join a cross-functional organization whose mission is to provide a reliable secure and scalable technological foundation for all of the Groups data needs. This platform supports Accors data democratization strategy by ensuring simple governed and high-performance access to analytical tools and services on an international scale.

The role is part of a team dedicated to analytics solutions for business users responsible for providing managing and evolving the tools that enable data access and the consumption of analytical products. The team plays a key role in structuring the Groups analytics ecosystem continuously improving the user experience and supporting Business Analysts in mastering their tools.

Your mission:

You will be responsible for data accessibility and democratization solutions at Accor and will be in charge of:

1) Operationally leading the Feature Team named OPEN including:

• Participating in the recruitment and training of the Feature Team developers

• Managing relationships with technical representatives from third-party solution providers

2) Designing delivering & maintaining products within the OPEN Feature Team portfolio including:

• Collaborating with the Product Owner and the other two Feature Teams within the Data Platform Tribe to ensure technical consistency and full functional coverage across the stack

• Designing products to measure DATA ROI i.e. both the operational costs generated by the platform and the value created by the Data products published by other Data Tribes

• Contributing to the evolution of the Data Portal in partnership with two other major French groups which serves as the main entry point for all users to access our products

• Monitoring analyzing and resolving incidents or anomalies occurring on the Feature Teams products and solutions

• Implementing technological watch to continuously enrich our modern data stack

3) Ensuring a high level of service for users by implementing:

• A solution to automate our BI administration

• Training sessions for internal DATA department teams

• Clear onboarding paths to facilitate adoption by internal DATA department teams

4) Educating and supporting all users by:

• Helping them define needs not covered by the current stack

• Participating in the animation of the Data Tech community (sharing best practices code knowledge technology watch etc.)

• Raising awareness among stakeholders about DATA challenges and benefits

Qualifications :

And you 

• Proven (senior) experience in enterprise-scale Data/BI environments including implementing or evolving self-analytics solutions for a large user base

• Experience in technical leadership: operational management of consultants or project teams while remaining a strong individual contributor

Technical Skills

• Strong expertise in Snowflake (core of the platform) and solid knowledge of its ecosystem

• Experience with major analytical tools such as Tableau Dataiku and orchestration tools (e.g. Astronomer/Airflow)

• Advanced expertise in data modeling and designing robust analytical models

• Experience in BI tool administration and industrialization with an automation-oriented approach

• Advanced SQL and database skills; experience in data transformation (dbt knowledge is a plus)

• Good understanding of semantic layer concepts and modern analytics architecture

• Hands-on experience in managing and optimizing Business Intelligence tools (reporting pagination environment structuring)

Soft Skills

• Excellent communication and pedagogical skills with a strong user-service orientation

• Technical lead mindset capable of defending convictions and influencing diverse stakeholders

• Continuous improvement and process automation mindset

• Ability to simplify complex technical topics for non-technical audiences

• Autonomy rigor and ability to thrive in a cross-functional and collaborative environment

Additional Information :

Accor dares to impact: 

- The world:

• Accor is committed to the world around us with a strong employer culture focused on the development of our 300000 talents.  

• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects. 

- Your career: 

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 

• Training and career paths are defined both individually and collectively allowing us to grow together on a daily basis. 

- Specifically at Accor Tech & Digital: 

• Remote work available several days per week from France with flexible work options: work from home from our offices or even from our hotels and coworking spaces through Worklib. 

• Every Wednesday afternoon dedicate your time to deep work and personal development. 

• Work in a multicultural and English-speaking environment. 

• Continuous improvement & training: hackathons exceptional technology partnerships dedicated talent management certifications and a dedicated learning platform. 

and also 

• ALL - Heartist Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 

• Heartist for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 

• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 

• Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride. 

• Coverage of urban public transport subscriptions between home and workplace in accordance with the rates set by French law Loi Finance. 

• 11 meal vouchers. 

• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 

• Attractive working conditions with collaborative workspaces restaurants and recreational areas as well as wellness and sports facilities on-site or through Gymlib. 

Your talent and motivation are our only selection criteria. 

We value the richness of diverse nationalities personalities and professional backgrounds. 

We know how to adapt to the specific needs of our employees including those with disabilities. 

We encourage all applications regardless of gender so go ahead and apply! 

Recruitment is all about people!  

Is this mission appealing to youApply and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 

2. An interview with the team manager responsible for the role you are interested in. 

3. For some roles you might also be required to complete an assessment (use case and motivation questionnaire. 

4. A final interview with our Human Resources team to discuss our Groups culture work environment training program career prospects as well as various benefits offered by the Group. 

5. A personalized feedback. 

#accortechdigital 

Remote Work :

No

Employment Type :

Full-time