Remote Support Agent
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Job Location:
Memphis, TN - USA
Yearly Salary:
$ 42000 - 52000
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Summary
We are seeking a Remote Support Agent to serve as the primary point of contact for our clients supporting travel coordination and ensuring booking details are accurate and this fully remote role you will assist with itinerary organization reservation management and client communication to deliver smooth and reliable travel experiences.
This position is ideal for detail-oriented individuals who enjoy problem-solving customer service and working independently in a virtual environment. No prior travel experience is required; training and tools are provided.
Primary Responsibilities
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Assist clients with organizing and coordinating personalized travel itineraries
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Research compare and confirm reservation options using approved systems
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Provide accurate information and thoughtful recommendations based on client preferences and budgets
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Communicate professionally with clients via email phone and messaging platforms
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Manage booking updates schedule changes and service-related inquiries efficiently
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Maintain accurate client records documentation and booking details
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Participate in required training sessions meetings and professional development
Required Qualifications
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Strong written and verbal communication skills with a professional approach
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High attention to detail and strong organizational abilities
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Basic computer proficiency and reliable high-speed internet access
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Ability to work independently and remain productive in a remote setting
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Must be at least 18 years of age
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Legal eligibility to work in the U.S. U.K. Mexico Australia or Spain
What We Offer
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Fully remote role with flexible scheduling
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Comprehensive training and ongoing professional development
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Access to incentive programs and travel-related perks
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Supportive collaborative team environment
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
