Tenancy Progressor Lettings Administrator

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

Tenancy Progressor / Lettings Administrator

Support a fast-paced UK lettings team from Cape Town remote role with hybrid potential

Cape Town Remote (hybrid likely in future) R30000/month UK working hours

About Our Client

Our client is a well-established UK lettings agency operating across six busy branches. Their Cape Town-based team plays a vital role in delivering seamless compliant and high-volume tenancy administration. With a focus on professionalism efficiency and customer service they are expanding their South African operations and offering strong growth potential for experienced UK lettings professionals.

The Role: Tenancy Progressor / Lettings Administrator

This role supports the full tenancy progression process from offer accepted through to move-in. Youll liaise with UK-based negotiators landlords tenants and third-party providers to ensure a smooth and compliant tenancy start. With access to systems like Reapit and Goodlord youll be responsible for managing contracts compliance documentation and move-in coordination across multiple branches.

Key Responsibilities

Minimum 2 years experience in UK residential lettings or property administration
Manage tenancy progression from offer agreed to move-in across six UK branches
Liaise with tenants landlords referencing providers and suppliers
Prepare and issue tenancy agreements and all pre-tenancy documentation
Register deposits and issue prescribed information within statutory timelines
Ensure compliance with UK lettings regulations (Right to Rent EPC Gas EICR How to Rent etc.)
Coordinate payments move-in dates inventories and check-ins/check-outs
Maintain accurate records using Reapit and process documentation via Goodlord
Provide excellent customer service and regular updates to all stakeholders

About You

2 years of UK lettings administration or tenancy progression experience
Strong knowledge of UK lettings legislation and compliance
Able to manage high-volume workloads across multiple branches
Highly organised with excellent time management and attention to detail
Confident using CRM systems (e.g. Reapit) and Microsoft Office
Professional reliable and calm under pressure
Strong written and verbal communication with a clear neutral/UK English accent
Proactive and able to work independently
Comfortable working UK hours: Monday to Friday 8:30 am 5:00 pm
Open to hybrid working once local office is established

Tenancy Progressor / Lettings Administrator Support a fast-paced UK lettings team from Cape Town remote role with hybrid potential Cape Town Remote (hybrid likely in future) R30000/month UK working hours About Our Client Our client is a well-established UK lettings agency operating across six bu...