Director of Emergency Management | Full-Time | Denver or Remote

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Director of Emergency Management advances OVGs commitment to safe secure and resilient fan experiences reinforcing our culture of collaboration integrity and excellence throughout every phase of planning execution and refinement. The Director is responsible for leading the strategic development implementation and continuous improvement of comprehensive emergency preparedness plans and programs across OVGs portfolio of venues as well as Prevent Advisors consulting clients. Specifically this position will spend considerable time conducting risk assessments reviewing venues existing emergency plans writing new emergency plans and creating and delivering training and tabletop exercises for venue staff.

This role pays an annual salary of $125000-$140000

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until May 8 2026.

Prevent Advisors is the security and emergency management division of Oak View Group. Led by special operations law enforcement and venue management professionals Prevent Advisors works with our committed partners to design build implement and maintain comprehensive solution sets to deter bad actors address contingencies and mitigate the risks associated with the sophisticated threats of today and the rapidly evolving threats of the future. As enthusiastic fans of both sports and live entertainment ourselves we are driven by the desire to safeguard the experiences and events that create unforgettable memories and shape lives.

Emergency Planning & Documentation

• Lead the creation implementation and maintenance of emergency response plans business continuity plans mitigation plans recovery plans special event plans and other preparedness documentation tailored to individual venues both within OVG and externally to Prevent Advisors consulting clients.
• Ensure emergency plans align with industry best practices regulatory requirements and organizational risk assessments. For international venues adapt approach to suit local culture and emergency management models.
• Provide advisory and consulting services to third-party clients partners and venue owners delivering expertise in emergency planning training and exercising to enhance preparedness across the live entertainment industry.

Business Development

• Manage relationships of current client base to include actively managing projects for individual clients. Collaborate with internal and client teams to align emergency preparedness recommendations with client operational goals and venue-specific risk profiles.
• Conduct business development efforts and expand Prevent Advisors services into existing and new verticals including creation and development of new services to drive revenue growth.

Training & Exercises

• Design and facilitate comprehensive training programs on emergency preparedness response and recovery for internal teams and third-party clients. Deliver pre-opening training and commissioning exercises for new venues.
• Using HSEEP principles develop and facilitate tabletop exercises drills and functional exercises for client venues to test emergency plans validate coordination and identify capability gaps.
• Track and document training completion and exercise outcomes to support continuous refinement of plans and practices including the creation of after-action reports (AARs).
• Support clients and internal venues in building sustainable training programs including train-the-trainer models and exercise roadmaps (MYTEPs) that mature over time.

Incident Management

• Serve as a Steering Committee member for and actively participate in OVGs Global Incident Management Team (Global IMT) and collaborate closely with Risk Management Global Safety Communications People & Culture Legal and other teams across the global OVG enterprise.
• Provide guidance during live emergency incidents working within the venues incident command and communication structure as well as OVGs established Global IMT protocols.
• Support post-incident reviews and after-action reporting (AARs) to drive improvements and organizational learning.

Risk Assessment & Mitigation

• Conduct risk and vulnerability assessments (THIRA TVRA etc.) for new and existing venues and third-party clients to identify risks and to propose mitigation strategies.
• Integrate risk findings into emergency planning and organizational decision-making processes.

Corporate Standards

• Lead the development application and maintenance of global standards and best practices in emergency management to guide the OVG enterprise.
• Translate lessons learned from client engagements exercises and real-world incidents into standardized templates tools and best practices that can be applied across OVG-managed and client venues.
• Collaborate with venue leadership Security Operations/Facilities Hospitality Event Management and other teams to integrate preparedness planning into venue protocols and event workflows.

• Minimum 5-7 years of experience in emergency planning emergency management homeland security or related roles with extensive planning experience.
• Demonstrated experience developing writing and implementing complex emergency plans training & exercise programs and risk assessments.
• Demonstrated experience with large events or venues mass gatherings festivals conventions sports entertainment or similar environments.
• Prior success coordinating across departments and diverse stakeholder groups including local/state/federal public safety agencies and first responders.
• Prior experience providing consulting or advisory services related to emergency management or risk mitigation to external clients is preferred but not required.
• Prior experience with international models of incident management is a plus but not required.

Education & Certifications

• Bachelors degree in Emergency Management Homeland Security Public Administration Business Administration Management or related field. Advanced degree preferred.
• Professional certifications (e.g. CEM MEP EMI Graduate others) preferred.

Skills & Attributes

• Expert knowledge of incident command systems emergency response planning frameworks risk assessment models training and exercising concepts crowd management principles and related subject matter. Ability to engage credibly with venue leaders security directors public safety officials architects & engineers and operations professionals.
• Excellent written and verbal communication skills. Strong ability to clearly articulate complex concepts to diverse stakeholder groups with varying levels of experience and produce clear operationally usable plans and training materials. Ability to work collaboratively as part of a team while also taking initiative and operating independently.
• Advanced computer skills including proficiency in word processing spreadsheet and presentation programs.
• Strong project management skills including scope definition milestone tracking and on-time delivery across multiple concurrent venues or client engagements.
• Demonstrated ability to remain calm decisive and credible during high-stress incidents or time-compressed decision-making environments.
• Ability to brief senior executives venue leaders and public-sector partners with clear concise risk-based recommendations.
• Ability to design scalable preparedness frameworks that work across a diverse portfolio of venues event types and client operating models.
• Comfortable balancing standardization vs. local flexibility in emergency planning and training.
• Comfortable representing OVG and Prevent Advisors in advisory and consulting engagements that strengthen trust and long-term relationships.

OTHER

• This is a remote position that may be located anywhere within the continental United States. There is an option for this position to office out of OVGs Denver Colorado headquarters if desired.
• Those with proficiency in a language other than English are strongly encouraged to apply.
• Domestic travel up to 80% at times. International travel up to 20%. Travel averages two (2) trips per month. Subject to change with operational needs.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.