Technical Support Specialist
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
We are a world-leading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for an Technical Support Specialist to join our team. Our teams are collaborative vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Responsibilities:
Troubleshoot and resolve technical issues related to hardware software and networking
Install and configure hardware and software applications
Monitor and maintain Cartrack application and systems to ensure their smooth functioning
Collaborate with Global teams to implement and maintain IT projects
Document technical procedures user manuals and FAQs
Provide technical support for any IT related matters or issue
Train users on the use of Cartrack applications and hardware
Continuously update technical knowledge and skills
Complete Any ad-hoc tasks assigned.
Job Requirements:
Minimum Higher Nitec/Diploma/Bachelor in Computer/Electronic Engineering/Telecommunication/Automotive Engineering or related discipline
Entry level are welcome to apply
Proficient in written and spoken English to handle customer queries
Must have a pleasant personality with high levels of motivation and enthusiasm
Ability to work independently and as part of a team
Willingness to work outside regular business hours as required
Employee Benefit
Unlimited Medical Outpatient Benefit - Clinical
Insurances Coverage
Start with 15 days AL
Flexible Benefit
Performance Bonus (Yearly)
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
