Head of Operations America Relocation to CDMX

About Our Company

Innovamat is an educational organization focusing on math learning. Its mission is to help improve how this science is taught by offering resources training and research to the educational community.

Since its founding in 2017 in Barcelona Innovamat has partnered with 27000 teachers from more than 2600 schools in Spain the United States Mexico Italy Chile Ecuador Colombia Brazil and Peru inspiring more than 600000 students to build strong math foundations and instill a passion for learning.

Your mission

As Head of Operations Americas your mission will be to ensure that our operations across US and LatAm markets run smoothly efficiently and in a way that truly fits the local reality of each market.

Based in our Mexico office and reporting directly to the Global Operations Director you will play a critical role as the key operational connector between three core pillars of the organization:

• Local business and commercial teams operating in each market close to customers and market-specific needs

• Centralized operational teams (Supply Chain Operations Customer Support and Finance) based in Mexico supporting all US and LatAm markets

• Disciplinary leadership teams in HQ (Spain) who own the deep functional expertise and define the global standards frameworks and best practices for each discipline

Your role will be to orchestrate alignment and flow across these three layers ensuring that operational execution makes sense locally scales efficiently regionally and remains fully consistent with the disciplinary foundations set by HQ.

You will lead the continuous adaptation optimization and iteration of operational processes translating global principles into effective local execution while feeding real market insights back into the disciplinary teams to improve and evolve the overall operating model.

Your day to day at Innovamat

• Act as the transversal operational leader for Supply Chain Operations Customer Support and Finance teams supporting the US and LatAm markets.

• Ensure strong coordination and alignment between local teams in Mexico and their respective disciplinary leaders in HQ.

• Analyze design and optimize end-to-end operational processes adapting them to the specific needs and constraints of each market.

• Identify inefficiencies bottlenecks and misalignments between teams and actively drive solutions.

• Translate global operational frameworks into practical locally relevant execution.

• Work closely with the Global Operations Director and CFO to define priorities track performance and support scaling efforts.

• Go deep into operational details when needed while keeping a business-oriented holistic view.

• Contribute to building a high-performance execution-driven culture in a fast-growing and dynamic environment.
  

What are we looking for

• A strong background in Operations Business Engineering or similar ideally in fast-growing or complex organizations.

• Proven experience leading or coordinating multidisciplinary teams in an international context.

• High comfort operating in a transversal leadership role influencing without direct disciplinary ownership.

• Strong process mindset with the ability to both design systems and dive into execution details.

• Familiarity with AI tools to streamline processes.

• Excellent understanding of how operational functions (Supply Finance Ops Support) interconnect.

• Natural leadership skills with the ability to motivate align and support people across teams.

• High level of ownership resilience and willingness to work hard in a dynamic high-growth environment.

• Strong communication skills especially in cross-cultural and cross-country setups.

• Fluency in English and Spanish.

• Office relocation to CDMX.

What can you expect from Innovamat

• Our culture and values defines who we are and how we work. We believe that how we do things matters just as much as what we do. We know this isnt the right place for everyone and thats okay. Heres what you can expect when joining our team:

• We aim high: We set ambitious goals and work to high standards. Were driven by the conviction that improving education is a game changer and were here to take it on with determination and passion. Here youll be able to grow as much as you want!

• We are owners: From day one youll take real responsibility and have real impact. We make thoughtful decisions take initiative and turn ideas into action youll feel trusted to lead projects make decisions and watch your ideas come to life.

• We move fast: We work in a dynamic ever-evolving environment where speed and adaptability make the difference. Things move fast and so do we. Youll feel the pace the energy and the thrill of learning and acting quickly to make things happen.

• We are eager to learn: Our team is made up of curious motivated people who challenge themselves and each other to grow. We value those who approach every challenge as a learning opportunity and bring a positive solution-oriented mindset because here every day is a chance to learn something new and share it with others.

• We are humble: Were guided by feedback and collaboration. We listen actively learn from one another and value ideas for their impact not for who they come from. Youll find teammates who boost you up challenge you kindly and celebrate wins as a team.

• We enjoy the ride: Our impact depends on the people who make it possible. Were an international passionate team that thrives in a fast-paced high-energy environment where intensity and purpose go hand in hand. We believe that a strong culture of trust flexibility and care is what makes our impact sustainable. We take care of our people so they can take care of our mission offering flexible working hours time off during the Christmas break and flexible compensation options. And of course we make space to reconnect and recharge through team-building days that bring us closer and remind us why we do what we do.
  
  If you think you are that person we are looking for we would love to meet you!