Senior Laboratory Clinical Manager, Chemistry
Boston, NH - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
SummaryResponsible for the daily operations of the laboratory including staffing workflow quality safety and regulatory compliance. Provides both operational leadership and strategic direction across multiple laboratory sites. Ensures adherence to all applicable federal state and accreditation requirements. This role requires strong leadership skills and a collaborative approach when working with local and system-wide leaders. This is an on-site position with rotation between sites based on operational needs.
Does this position require Patient Care
No
Essential Functions
Develop and maintain quality assurance (QA) systems to ensure high performance and implement corrective actions when performance standards are not met.
Review performance data identify opportunities for improvement and address root causes of suboptimal outcomes.
Evaluate event management reports investigate complaints or operational issues and analyze data to identify trends and patterns.
Ensure validation protocols and summaries are completed for all new or modified processes.
Assign monitor and supervise staff to ensure compliance with laboratory standard operating procedures (SOPs) and all federal state and accreditation requirements including health safety and patient confidentiality.
Ensure the laboratory is prepared for regulatory reviews and inspections (e.g. TJC CAP FACT).
Oversee the coordination of clinical trials in collaboration with principal investigators study coordinators quality assurance and compliance teams.
Manage laboratory information systems to access clinical results generate worksheets and support data collection and analysis activities.
Conduct interviews and recommend candidates for hire in accordance with departmental policies to maintain appropriate staffing levels.
Oversee staff orientation training competency assessments and continuing education including required departmental training (e.g. safety infection control compliance).
Qualifications
Education
Bachelors Degree Laboratory Sciences required or Masters Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
ASCP Certified Medical Technologist MLT MT MLA Histologists required
Experience
Lab experience 5-7 years required
Demonstrated leadership experience in hospital-based CLIA laboratory 8 years required
Knowledge Skills and Abilities
- Detailed knowledge of all regulatory requirements including CAP Joint Commission and CLIA.
- Expert knowledge of laboratory health and safety protocols.
- Strong innovative attributes to remain on top of technology shifts.
- Effective written and verbal communication skills.
- Read write and comprehend English sufficiently to communicate with patients laboratory and others.
- Strong knowledge of personnel and employment practices.
- Ability to effectively manage staffing levels and workloads.
- Ability to effectively interview and train new employees.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$86611.20 - $126027.20/AnnualGrade
8EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Manager
Key Skills
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.