Site: The Brigham and Womens Hospital Inc.
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Job Summary
Summary
Responsible for the daily operations of the laboratory including staffing workflow quality safety and regulatory compliance. Provides both operational leadership and strategic direction across multiple laboratory sites. Ensures adherence to all applicable federal state and accreditation requirements. This role requires strong leadership skills and a collaborative approach when working with local and system-wide leaders. This is an on-site position with rotation between sites based on operational needs.
Does this position require Patient Care
No
Essential Functions
Develop and maintain quality assurance (QA) systems to ensure high performance and implement corrective actions when performance standards are not met.
Review performance data identify opportunities for improvement and address root causes of suboptimal outcomes.
Evaluate event management reports investigate complaints or operational issues and analyze data to identify trends and patterns.
Ensure validation protocols and summaries are completed for all new or modified processes.
Assign monitor and supervise staff to ensure compliance with laboratory standard operating procedures (SOPs) and all federal state and accreditation requirements including health safety and patient confidentiality.
Ensure the laboratory is prepared for regulatory reviews and inspections (e.g. TJC CAP FACT).
Oversee the coordination of clinical trials in collaboration with principal investigators study coordinators quality assurance and compliance teams.
Manage laboratory information systems to access clinical results generate worksheets and support data collection and analysis activities.
Conduct interviews and recommend candidates for hire in accordance with departmental policies to maintain appropriate staffing levels.
Oversee staff orientation training competency assessments and continuing education including required departmental training (e.g. safety infection control compliance).
Education
Bachelors Degree Laboratory Sciences required or Masters Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
ASCP Certified Medical Technologist MLT MT MLA Histologists required
Experience
Lab experience 5-7 years required
Demonstrated leadership experience in hospital-based CLIA laboratory 8 years required
Knowledge Skills and Abilities
- Detailed knowledge of all regulatory requirements including CAP Joint Commission and CLIA.
- Expert knowledge of laboratory health and safety protocols.
- Strong innovative attributes to remain on top of technology shifts.
- Effective written and verbal communication skills.
- Read write and comprehend English sufficiently to communicate with patients laboratory and others.
- Strong knowledge of personnel and employment practices.
- Ability to effectively manage staffing levels and workloads.
- Ability to effectively interview and train new employees.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Onsite
75 Francis Street
40
Regular
Day (United States of America)
Pay Range
$86611.20 - $126027.20/Annual
Grade
8
At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
2200 The Brigham and Womens Hospital Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.