Home Care Coordinator
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Job Location:
Roanoke, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Home Care Coordinator
Attend Home Care Virginia is seeking an energetic and compassionate Home Care Coordinator to support our Roanoke VA office. This role is essential in coordinating client services managing caregiver schedules and supporting new client onboarding to ensure seamless high-quality care delivery. The Home Care Coordinator works closely with clients families caregivers and internal teams to maintain service continuity resolve staffing needs and support the agencys mission of providing dependable client-centered home care.
Why Work With Attend Home Care:
- Competitive pay
- Weekly pay
- Tuition reimbursement and annual pay raises
- Flexible schedules that support work life balance
- 401(k) with company match
- Health Dental Vision insurance for full time employees
- Paid time off and sick time
- Referral bonuses and employee recognition programs
- Ongoing training and professional development
- Employee discounts and wellness resources
- Supportive team environment with growth opportunities
Requirements:
- High school diploma or equivalent required; higher education in healthcare business or related field and 13 years of home care healthcare scheduling or intake experience preferred.
- Knowledge of home care operations staffing coordination payer sources authorizations and state regulatory requirements with the ability to maintain HIPAA and confidentiality standards.
- Strong organizational multitasking problem-solving and communication skills with the ability to manage urgent staffing needs and high-volume workflows.
- Proficiency in Microsoft Office and ability to effectively use scheduling and electronic medical record systems.
- Ability to work collaboratively in a fast-paced environment provide strong customer service and meet compliance requirements including background screening and mandatory reporting obligations.
Responsibilities:
- Manage referral and intake processes by receiving documenting tracking and coordinating new client referrals ensuring timely clinical review accurate data entry and collaboration with billing and operations teams.
- Coordinate staffing and scheduling by assigning caregivers to new and existing cases managing call-outs filling open shifts promptly and communicating service or staffing changes to leadership.
- Maintain accurate client records by documenting status changes communications complaints incidents and all correspondence in accordance with agency and regulatory standards.
- Serve as a primary communication liaison by addressing client and family inquiries escalating concerns appropriately and fostering positive relationships with staff clients and leadership.
- Ensure operational and regulatory compliance by following agency policies supporting program development through reporting and metrics attending required meetings and adhering to state and federal regulations including mandatory reporting requirements.
About the Us:
Attend Home Care is a nationally growing home care organization committed to delivering compassionate high quality care to individuals and families across the country. Our mission is to empower people to live safely independently and with dignity in the comfort of their own homes.
We are building a people first innovative and forward thinking organization where caregivers and professionals are supported valued and encouraged to grow. As we continue to expand nationwide we are creating meaningful career opportunities for individuals who want to lead with heart make an impact and be part of the future of home care.
At Attend Home Care this is more than a job. It is a chance to grow your career while making a difference every day.
Visit our website: Attend Home Care Empathetic & Reliable Home Care
Attend Home Care is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other characteristic protected by law.
Required Experience:
IC
Key Skills
- Senior Care
- Developmental Disabilities Experience
- Behavior Management
- Computer Skills
- Caregiving
- Home Care
- Copywriting
- Child Protective Services
- Medication Administration
- Social Work
- Writing Skills
- Addiction Counseling
About Company
Direct Support Professional (DSP) Join Attend Home Care as a Direct Support Professional (DSP). We’re dedicated to empowering individuals with developmental an...
