Director of Transformation

About the Role

At Abnormal were reimagining how work gets done in the era of AI. Weve built advanced AI transformation pods in R&D that can rapidly design and deploy intelligent tools for our internal teamsbut we need the right strategy and leadership to identify what to transform why and how human work should evolve alongside it.

As our Director of Transformation youll build and lead a small high-impact team that acts as the tip of the spear for AI transformation across the business. Youll work directly with the Chief People & Transformation Officer CFO CEO and Chief of Staff to identify high-value opportunities for transformation scope business problems and partner with our R&D pods to prioritize and deliver solutions. Youll also design the future of human work at Abnormaldefining how roles teams and systems adapt as automation unlocks new ways of operating.

This role is perfect for a strategic operator with a consulting mindset product intuition and a deep curiosity for how people technology and process intersect.

Who You Are

• A systems thinker who can move fluidly from enterprise strategy to hands-on execution
• Equally comfortable engaging engineers product leaders People partners and C-suite executives
• Experienced in leading complex cross-functional change but scrappy enough to roll up your sleeves and drive progress yourself
• Energized by ambiguityyou bring structure decisions and momentum to open-ended problems
• Comfortable making high-impact decisions with incomplete information and navigating organizational complexity to keep work moving forward

What you will do

• Build and lead Abnormals Transformation function hiring and developing a team of 23 transformation analysts.
• Own the design and evolution of Abnormals future-of-work and transformation operating model defining how enterprise capabilities roles technology and AI come together to run the business.
• Partner with the CEO and Chief People & Transformation Officer to define and operationalize Abnormals transformation process establishing how opportunities are identified assessed prioritized and executed across the company.
• Build and maintain an enterprise capability map clearly defining core business capabilities and the human responsibilities systems and technologies required to deliver each one with clear ownership health indicators and traceability to transformation initiatives.
• Assess the health cost and business impact of key capabilities using consistent instrumentation to enable comparison prioritization and executive decision-making across the enterprise. Identify where AI automation process change or organizational redesign can unlock meaningful improvements.
• Lead transformation prioritization working with executive leadership IT and AI/R&D teams to ensure the highest-value initiatives are sequenced and resourced appropriately.
• Define solution paths for prioritized transformations explicitly determining whether work should be performed by humans AI traditional systems or a hybrid modeland ensuring these decisions assumptions and ownership models are captured and instrumented for ongoing governance and learning.
• Act as a connective operator across functions helping initiatives move smoothly from prioritization to build to implementation by removing blockers sequencing work and maintaining momentum.
• Partner with People COEs and functional leaders to redesign roles responsibilities and org structures based on transformation outcomes ensuring changes are reflected in job definitions team models and expectations.
• Drive change management and adoption working cross-functionally to ensure new tools processes and org designs move from concept to implementation and are embedded into day-to-day operations.
• Design build and maintain the instrumentation layer for Abnormals transformation engine creating a durable system of record that tracks enterprise capabilities ownership decision models (human vs. AI vs. systems) transformation progress and business impact over time.
• Continuously measure and evaluate the outcomes of transformation initiatives you lead using data to assess productivity gains cost efficiency quality improvements and employee impactand using those insights to course-correct improve future transformations and demonstrate sustained value to executive leadership.
• Maintain a clear company-wide authoritative view of capabilities roles and ownership serving as the source of truth leaders rely on to understand responsibilities dependencies and how work gets done as the organization evolves.

Must Haves

• 812 years of relevant experience in management consulting business operations product management or transformation leadership roles
• Proven experience scoping and leading complex cross-functional transformation initiatives from strategy through execution
• Experience designing and operationalizing repeatable frameworks or operating models
• Strong analytical and problem-structuring skills; able to move seamlessly between big-picture strategy and operational detail
• Demonstrated fluency with technology data and AI conceptsable to translate between business and technical teams
• Exceptional communication and storytelling skills; able to influence executives and drive alignment across functions
• Experience designing or supporting organizational change including org design people systems or operating model redesign
• Exposure to Gen AI coding tools and LLMs.

Nice to Haves

• Experience in a high-growth tech or startup environment
• Familiarity with agile or product management principles
• Background spanning both consulting and internal operations or people functions
• Experience with capability modeling operating model design or workforce planning

Why Youll Love It Here

• Youll shape how AI fundamentally changes the way work gets donefrom the inside out
• Youll partner directly with Abnormals executive team on company-defining initiatives
• Youll join a values-driven culture that prizes velocity ownership and experimentation
• Youll help build the blueprint for AI-enabled organizationsstarting with ours

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Required Experience:

Director