SAP Centre of Excellence – Supply Chain Planning Demand Planning and S&OP

Act as a technical expert for SAP Integrated Business Planning (IBP) Demand Planning and Sales & Operations Planning ensuring stable performant and reliable planning operations in a time-series-based planning environment.

The role is responsible for the technical design configuration operation and support of SAP IBP Demand Planning and S&OP solutions including advanced troubleshooting performance optimization and lifecycle management.

The function provides L1/L2/L3 technical support for global Demand Planning and S&OP users safeguards data quality and system stability and ensures reliable monthly S&OP cycles including scenario management heuristic and optimizer-supported planning.

Through proactive monitoring continuous improvement and structured enhancement handling the role contributes directly to planning stability forecast reliability and executive decision confidence in close integration with SAP S/4HANA and the global SCM target architecture.

Goal of function:

Ensure the stable and accurate operation of SAP IBP Demand Planning solutions by providing high-quality technical support reliable enhancements and consistent demand planning functionalities.

Career Path

Please specify from Senior level on:

No allocation because below Senior level Expert career Project Management career Line Management career

Tasks*

1) Main tasks:

Solution Design

• Design build and configure SAP IBP Demand Planning and S&OP solutions in a time-series-based planning environment
• Act as technical solution Expert for IBP Demand Planning & S&OP
• Translate business requirements into robust technical IBP solutions including planning areas planning levels key figures time profiles planning methods etc.
• Ensure alignment of IBP Demand & S&OP solutions with global SCM processes and the SAP S/4HANA target architecture
• Assess technical feasibility system impacts and performance implications of enhancement requests

User/System Support

• Provide L1 / L2 / L3 technical support for SAP IBP Demand Planning and S&OP to the global SCM community
• Analyze and resolve issues related to:
  • Forecast calculation and demand time series
  • S&OP planning runs scenarios and versions
  • Optimizer and heuristic results in the S&OP context
• Realize Enhancement Requests with an end-to-end mindset including:
  • Solution proposal and technical design
  • Solution build and configuration
  • TUT / FUT execution
  • UAT support training activities and hypercare

• Advanced configuration of:
  • IBP key figures and calculation logic
  • Planning operators and methods (forecast S&OP heuristics optimizer)
  • Attributes planning levels and planning views

Performance Stability & Monitoring

• Monitor analyze and optimize IBP Demand Planning and S&OP performance including:
  • Planning run performance
  • Optimizer runtime
  • Data volume and calculation complexity
• Proactively identify stability data quality and performance risks and drive corrective actions
• Perform root cause analysis for recurring incidents and implement sustainable stabilization measures

Technical Data & Master Data

• Support integration to SAP S/4 HANA and non-SAP ERP via CI/DS CI and RTI

• Ensure data consistency and data quality across IBP SAP S/4HANA and all connected Planning Systems
• Analyze master data and transactional data issues impacting planning results

Release- & Lifecycle-Management

• Assess SAP IBP releases identify impacts and plan adoption of new functionalities
• Support regression testing release readiness and post-release stabilization

2) Secondary tasks:

• Support integration and handover of Demand Planning and S&OP results to SAP S/4HANA
• Support testing go-live and Hypercare phases during projects
• Collaborate with ITS SMEs business SMEs and Global Process Owners to implement enhancements support releases and stabilize planning functionalities.
• Create/maintain System documentation and knowledge base articles.

3) Miscellaneous tasks:

• Support crisis or high-priority incidents impacting forecasts S&OP cycles or system availability
• Support analytics and reporting initiatives (Power BI dashboards KPI automation).

Qualifications experience know-how and skills critical for success*

1) Required training and education:

University degree (bachelor) in informatics / economics / business informatics / egingeering. Advanced Degree desirable.

2) Required professional experience (in years):

• 3-5 years of experience in Demand Planning roles.
• Solid Experience in Demand Planning roles is a big plus
• 35 years handson experience with SAP S/4HANA SAP IBP or APO.
• Experience working in global supply chain or GBS/CoE environments.

3) Important personal qualities:

• Strong analytical mindset with advanced quantitative skills.
• Ability to interpret complex data and translate into actionable insights.
• Excellent stakeholder management and communication skills.
• High level of accuracy attention to detail and process discipline.

4) Other specialized knowledge:

a) Technical knowledge

• Deep technical expertise in SAP IBP with strong focus on Demand Planning and S&OP including advanced configuration and optimization in a complex supply network.
• Proven experience across multiple SAP IBP modules such as Resonse and Supply
• Sound technical understanding of System Integration into SAP S/4HANA

b) IT skills

• SAP IBP
• SAP S4/Hana is a plus
• Advanced Excel skills

dc Product knowledge