Server

Amman - Jordan

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

To assist the guests with all different queries.
To act according to the complaint handling standards & procedures.
To report for duty as per the rota clean and tidy wearing the correct uniform and name badge and ensure that the attendance record is signed both at the beginning and at the end of each shift.
Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly effectively and with confidence.
Work across all areas of Food & Beverage Department to ensure that guest expectations are exceeded and standards are consistently maintained.
To be fully conversant with all F&B department policies and procedures.
When fully competent to work with the Manager and Lead Servers to provide effective on job training and coaching of new staff to help develop a highly skilled and motivated team committed to both Hotel and departmental goals.
Consistently offer professional friendly and engaging service.
Assist guests regarding menu items in an informative and helpful way.
Follow outlet policies procedures and service standards.
Have full knowledge of beverage lists and promotions.
Have full knowledge of all menu items garnishes contents and preparation methods.
Follow all safety and sanitation policies when handling food and beverage.
Must be able to speak read write and understand the primary language(s) used in the workplace.
Other duties as assigned.

Qualifications :

Previous service experience an asset
Must be computer and system literate.
Excellent communication and organizational skills.
Strong interpersonal and problem solving abilities.
Ability to work well under pressure in a fast paced environment.
Ability to work cohesively with fellow colleagues as part of a team.
Ability to focus attention on guest needs remaining calm and courteous at all times.
Good English communication skills

Additional Information :

Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus

Remote Work :

Employment Type :

Full-time

To assist the guests with all different queries.To act according to the complaint handling standards & procedures.To report for duty as per the rota clean and tidy wearing the correct uniform and name badge and ensure that the attendance record is signed both at the beginning and at the end of each...

To assist the guests with all different queries.
To act according to the complaint handling standards & procedures.
To report for duty as per the rota clean and tidy wearing the correct uniform and name badge and ensure that the attendance record is signed both at the beginning and at the end of each shift.
Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly effectively and with confidence.
Work across all areas of Food & Beverage Department to ensure that guest expectations are exceeded and standards are consistently maintained.
To be fully conversant with all F&B department policies and procedures.
When fully competent to work with the Manager and Lead Servers to provide effective on job training and coaching of new staff to help develop a highly skilled and motivated team committed to both Hotel and departmental goals.
Consistently offer professional friendly and engaging service.
Assist guests regarding menu items in an informative and helpful way.
Follow outlet policies procedures and service standards.
Have full knowledge of beverage lists and promotions.
Have full knowledge of all menu items garnishes contents and preparation methods.
Follow all safety and sanitation policies when handling food and beverage.
Must be able to speak read write and understand the primary language(s) used in the workplace.
Other duties as assigned.

Qualifications :

Previous service experience an asset
Must be computer and system literate.
Excellent communication and organizational skills.
Strong interpersonal and problem solving abilities.
Ability to work well under pressure in a fast paced environment.
Ability to work cohesively with fellow colleagues as part of a team.
Ability to focus attention on guest needs remaining calm and courteous at all times.
Good English communication skills

Additional Information :

Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus

Remote Work :

Employment Type :

Full-time

Key Skills

Disaster Recovery
Information Management
Network Administration
Active Directory
VMware
Citrix
Microsoft Windows Server
Windows
Microsoft Exchange
SAN
Database Administration
Dns

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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