Food Service Lead

Must be able to work AMs PMs and weekends.

Pay Range

Patient Nutrition Representative

Responsible for delivering and picking up patient meal trays to/from patient rooms as well as transporting patient meal carts to/from kitchen. Responsibilities also include cleaning equipment.

Position Highlights:

• Located in Winston Salem NC
• Day 1 Health Coverage:Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work.
• Generous PTO:Accrual starts at 25 days/year to be used for vacations sickness holidays and personal matters.

Youll Need:

• Customer service experience

Nice to Have:

• High school diploma or GED

Essential Functions:

1. Delivers serves and retrieves food trays/carts in a courteous safe efficient and sanitary manner following proper protocol. Follows fire code and regulatory standards.
2. Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
3. Stores and distributes food supplies and equipment around the hospital and department for customer and patient use.
4. Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning a double gold rating from that Sodexo standards are consistently being met. Department maintains a minimum average Gold Check score of silver.
5. Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.
6. Completes required in-service training job specific training annual Compliance and HIPAA training and annual TJC/OSHA training.
7. Participates in departments performance improvement are performed accurately and efficiently. Works as a team player; provides support to other Food and Nutrition Services departments as requested by management.
8. Communicates with nursing staff as deemed appropriate. Resolves issues or concerns with employees customers and/or departments particularly meal delivery; provides assistance as deemed necessary.
9. Adheres to the hospital and departmental policies and procedures promoting a cooperative work environment. Demonstrates a personal responsibility and commitment to excellent customer service and satisfaction by utilizing communication skills to interact with patients customers and staff to develop interpersonal relationships and team building.

Skills/Qualifications:

• Must be literate in English and able to follow instructions
• Must be comfortable interacting with patients families and/or caregivers when delivering meals
• Ability to communicate with a wide variety of people including patients visitors employees nursing staff managers and hospital staff
• Desire to achieve high customer service standards
• Ability to adjust to the needs of the department
• Ability to work weekends and holidays

Work Environment:

• May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas on nursing floors and in patient rooms
• Exposure to wet tile floors and dangerous sharp equipment

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs competitive compensation generous retirement offerings programs that invest in your career development and so much more so you can live fully at and away from work including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications skills relevant experience and/or training
• Premium pay such as shift on call and more based on a teammates job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical dental vision life andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program