Splunk Service and Architecture Lead

Ready to lead the future of observability at NXPJoin a dynamic team driving NXPs enterprise monitoring and observability transformation. This role offers the opportunity to shape the strategy and execution of Splunk services globally with a strong focus on data-driven insights platform scalability and architectural excellence. Youll be empowered to lead service delivery define technical roadmaps and foster a culture of continuous OverviewAs Splunk Service and Architecture Lead you will be responsible for the end-to-end management and strategic direction of Splunk services including log management metrics collection alerting and dashboarding across infrastructure and application domains. You will work closely with Information Security Infrastructure and Application teams to ensure secure reliable and scalable observability solutions across the services are delivered through a managed service provider. You will be accountable for overseeing the providers performance ensuring adherence to contractual KPIs and SLAs and driving continuous improvement in service quality and data ResponsibilitiesOwn and manage the Splunk service portfolio across all and maintain the Splunk architecture roadmap in alignment with enterprise IT the managed service providers performance through structured KPI and SLA with Information Security and Infrastructure teams to ensure secure and integrated observability service reviews and drive corrective actions and and report on service performance data ingestion health and operational automation standardization and self-service capabilities across Splunk as the primary escalation point for major incidents and service compliance with security privacy and regulatory vendor management and contract negotiations for Splunk-related services and & ReportingSplunk services are delivered by a managed service provider under your will work closely with Information Security Infrastructure and Application to Digital Infrastructure cross-functional collaboration across global teams and business RequirementsMinimum 5 years of experience in observability monitoring or log analytics experience managing services through external providers with SLA/KPI knowledge of Splunk Enterprise Splunk Cloud Splunk ITSI and related with ITIL processes and service management tools (e.g. ServiceNow).Excellent communication stakeholder management and vendor negotiation thinker with hands-on technical SkillsCollaborate: Builds strong relationships across internal and external Focus: Advocates for user-centric service design and and Align: Strategically prioritizes initiatives to meet business AttributesGovernance-Oriented: Ensures service provider accountability through structured performance and Technical: Balances long-term architectural vision with operational : Handles complex challenges and escalations with : Continuously seeks opportunities to improve observability and service : Owns service outcomes and drives continuous improvement through data-driven We OfferA leadership role in a global high-tech enterprise for professional growth and compensation and benefits.A culture of innovation collaboration and continuous improvement.

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