Service Manager
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Service Manager
Heritage Chrysler Dodge Jeep Ram of Logan
Logan UT
Full-Time
About Us
Heritage Chrysler Dodge Jeep Ram of Logan is part of the Heritage Automotive Group committed to delivering exceptional customer experiences and building long-term relationships in our community. We pride ourselves on integrity accountability and developing leaders who drive performance while taking care of their teams.
Position Summary
We are seeking an experienced and motivated Service Manager to lead our service department operations. This role is responsible for driving profitability customer satisfaction and operational excellence while developing a high-performing service team. The ideal candidate is a hands-on leader with strong technical knowledge a customer-first mindset and a proven track record in fixed operations.
Key Responsibilities
Oversee daily operations of the service department including advisors technicians and support staff
Drive service department profitability through effective labor parts and expense management
Ensure exceptional customer satisfaction and strong CSI performance
Develop train and mentor service advisors and technicians
Monitor and improve workflow efficiency productivity and quality control
Ensure compliance with OEM standards warranty policies and safety regulations
Handle customer concerns and escalations professionally and effectively
Collaborate with Parts Sales and Management teams to support dealership goals
Analyze performance metrics and implement process improvements
Qualifications
35 years of automotive service management experience (CDJR experience preferred)
Strong leadership coaching and team-development skills
Solid understanding of fixed operations KPIs warranty administration and service processes
Excellent communication and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Valid drivers license and acceptable driving record
Why Logan Utah
Logan offers an outstanding quality of life with a strong stable economy and a welcoming family-centered community. As a vibrant college town home to Utah State University the area combines cultural amenities with small-town charm. Outdoor recreation is a major lifestyle benefit with hiking fishing skiing biking and camping just minutes away. Logan is an ideal place to build a long-term career while enjoying an exceptional work-life balance.
What We Offer
Competitive compensation package (salary plus performance incentives)
Medical dental and vision insurance
Paid time off and holidays
401(k) with company match
Ongoing training and professional development
Growth opportunities within Heritage Automotive
How to Apply
Apply through Hireology to join a dealership that values leadership accountability and customer experience.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Sales Manager Utah--In-Person At Heritage Auto, everything we do centers on building an atmosphere where our guests feel at home. Our Heritage family support...
