Payroll Analyst

Job Description:

Rakuten International oversees 7 businesses with over 4000 employees globally. The brand is recognized for its leadership and innovation in e-commerce digital content advertising entertainment and communications bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the companys mission to delight merchants and customers through innovation optimism and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back deals and rewards from more than 3500 merchants. Founded in 1999 Rakuten has grown to become the go-to shopping destination for consumers having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates Cartera Commerce a top rewards platform for airlines and banks. For more information visit .

Job Summary:

The Payroll Analyst is a critical member of our team responsible for the accurate compliant and timely processing of payroll for all employees. This role requires a strong understanding of the entire payroll lifecycle with a particular emphasis on federal state and local payroll tax regulations. The Payroll Analyst will ensure payroll data integrity process payments generate reports and act as a key resource for payroll tax compliance minimizing risk and supporting our employees with exceptional service.

Key Responsibilities:

Payroll Tax Compliance & Reporting:

• Act as a subject matter expert on federal state and local payroll tax laws and regulations.

• Handle escalated issues tax notices or tax audits for federal state & local taxes.

• Investigate determine root cause of and resolve incoming tax agency notices timely.

• Monitor changes in payroll tax legislation and proactively recommend adjustments to payroll processes to maintain compliance.

• Update state or local payroll tax information within Workday. Provide support with monitoring of active payroll tax accounts.

• Register state or local payroll tax accounts and help set up online access.

• Verify payroll tax account online access. Assist with the recovery of payroll tax account information and/or online access

• Close inactive payroll tax accounts as needed.

• Inform the tax administrator of payroll tax actions that may be needed.

• Ensure external payroll tax provider meets tax filing and remittance obligations and adheres to contractual SLAs

End-to-End Payroll Processing:

• Process multi-state payrolls for 1500 employees on a bi-weekly basis ensuring accuracy and timeliness. Serves as liaison to employees and with third party payroll provider to ensure payroll processing accurately reflects company specific pay policies. Interprets pay policies (e.g. vacation LOA disability workers compensation government regulations withholding exemptions etc.) and ensure appropriate amounts/deductions are calculated and applied to the various accounts correctly. Audits employees pay records for accuracy. Verifies compliance with federal and state payroll requirements; stays current with changes in the law. Documents payroll processes and procedures. May back up those who perform specialized tasks or activities such as stock option exercises.

• Prepare and generate various payroll reports for Finance HR or Accounting teams. May assist with internal or external audits including workers compensation tax filings and other related documentation.

• Serve as a primary point of contact for employee payroll inquiries issues and requests (e.g. direct deposit pay stubs W-2s). Educate employees on payroll policies and procedures. Maintain strict confidentiality of all payroll and employee information.

• Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions. Focuses on providing standard professional advice and creating initial reports/analysis for other stakeholders.

Qualifications:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Demonstrated subject matter expertise in payroll tax regulations and labor laws across US federal state and local jurisdictions.

• Proficiency in Microsoft Office Suite especially Excel (e.g. pivot tables VLOOKUP).

• Excellent analytical problem-solving and reconciliation skills.

• High level of accuracy and attention to detail.

• Exceptional organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines.

• Strong communication (written and verbal) and interpersonal skills.

• Ability to work independently and as part of a team.

• High degree of integrity and ability to maintain confidentiality.

Minimum Requirements:

• Bachelors degree in a relevant field. Associates degree with equivalent experience will be considered.

• 1-3 years of dedicated payroll processing experience including multi-state payroll processing.

• Experience with Workday is highly preferred.

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Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge set clear goals and engage your team

At the time of posting Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors including the skills qualifications and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus health vision dental insurance 401k matching PTO Volunteer Time Off (VTO) and other employee benefits as the company implements.