Product Operations Manager

Lehi, UT - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Life at MX

We are driven by our moral imperative to advance mankind - and it all starts with our people product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment surrounded by incredible team members who will help you grow MX is the right place for you.

Come build with us and be part of an award-winning company thats helping create meaningful and lasting change in the financial industry.

The Product Operations Manager will strategically enable the Product org to move faster act bolder and drive deeper customer impact by developing empowering and driving collaboration among autonomous teams to leverage proven practices in product management.

Responsibilities

Develop and manage processes through the product development lifecycle.
Design and enable teams to use best practices within product tools that facilitate the product development lifecycle (Including: Productboard Gdrive Confluence Figma Figjam PostHog Gitlab)
Define document and ensure consistent execution of product manager onboarding product management and product development process
Build systems that bridge gaps between tools to keep teams focused on impactful outcome-focused work.
Maintain a consistent channel of communication between Product Engineering Design and Product Operations as well as across the organization to ensure alignment and visibility into the roadmap
Work to evolve the way we manage and use product data and tooling
Work in harmony with your Product Operations teammates focused on Voice of Customer Go-to-Market and Strategic Planning
Be a trusted partner to the Product Leadership team acting as an advisor and as their product operations point of contact
Become a trusted partner to the Product and Engineering teams rooting out misalignment and inefficiencies that get in the way of delivering value for our customers
Roll up your sleeves to identify design and implement new processes amongst product managers product leadership and key cross-functional partners
Be a driver of quarterly and bi-annual strategic roadmap planning for Product teams
Identify continuous learning and professional development opportunities for Product team members (e.g. professional training workshops conferences)

Key areas of ownership

1. Product Development Lifecycle

Productboard
Roadmaps
Portal
Templates

2. Strategic Planning

Quarterly
Yearly

3. Product Excellence

Enablement and training
Product culture and professional development
Product competency and skill development

4. Onboarding

Enablement and training for new product managers
Continuous updating of process and tools for the whole team

5. Customer Feedback loops

6. Product Marketing partnership

Qualifications

6 years in product leadership and/or product management roles
3 years of people recruitment and management experience
Past experience project management program management and/or product operations preferred
Expert in best practices in product management product design and software development
Demonstrated success in company-wide alignment and change management for teams of 500
Ability to inspire and motivate cross-functional product teams to adopt frameworks that prioritize value to customers/users
Ability to partner with and align with stakeholders across the business such as marketing Support Sales and Customer Success
Experience in companies that employ modern product management & software development techniques
Ability to make decisions based on combined qualitative and quantitative data
Exceptional verbal and written communication skills
Exceptional organizational skills and ability to manage competing priorities

At MX we are a high-performance organization that thrives on trust and results. This role is based in Lehi Utah with flexibility for both in-office and remote work. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work. Our Utah office features onsite perks such as company-paid meals massage therapists a sports simulator gym mothers lounge and meditation room and meaningful interactions with amazing people. We encourage team members to come together in the office to collaborate kick off key projects or strategize cross-functionally fostering connection and innovation.

MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age military or veteran status status as an individual with a disability or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to

Required Experience:

Manager

Life at MXWe are driven by our moral imperative to advance mankind - and it all starts with our people product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment surrounded by incredible team members who will help you grow MX is th...