Field Medical Operational Excellence Team Lead

ROLE SUMMARY

The US Medical Affairs (MA) Business Operational Excellence Lead- Field is an integral member of the US Medical Business Operations and US Medical Affairs Field Organization. The lead is responsible for providing overall Business Operational Excellence management overseeing a team of Operational Excellence colleagues that support US Medical Affairs Field teams.

They are a part of a working environment where colleagues understand and exhibit customer-focused medical professionalism with honor and integrity. The role reports to the U.S. Medical Affairs Business Operations Team Lead with strong dotted line to the US MA Field Medical Lead and close collaboration with the US Field Medical Leadership Team Category US Business Operational Excellence Leads including Internal Medicine US Business Operational Excellence Lead Vx Business Operational Excellence Lead and SC Business Operational Excellence Lead as well as with other cross functional partners.

This role will provide strategic and operational support for key priorities and deliverables across Field teams. The position will require the ability to lead execution aligned with strategic goals to ensure deliverables are on track and within budget. This includes alignment across key stakeholders influencing in a matrix environment highly effective communication conflict resolution and sharing best practices within US Medical Affairs and US Medical Affairs Field Organizations as well as cross-functionally.

Key focus areas include:

People Management of Operational Excellence colleagues supporting:

• Field Medical Strategic & Operations Planning
• Field Medical Budget Management
• Process and Change Management Alignment with Operational Excellence colleagues & Field Teams
• Compliance
• Communication
• Risk Management
• Organizational Effectiveness
• Talent and Resource Management

Organizational Process & Change Management Field Teams

• Leads continuous improvement efforts adjusting in real-time and navigating complexity change conflict and challenges.
• Aligns with leadership and leads change management initiatives and effective communication strategies with the organization. Examples include:
• Integration of new products and indications i.e. via acquisition of new entities or advancement through internal clinical pipeline.
• New technology implementation

Medical Financial Management Field Teams

• Overall Budget Management
• Oversees budget management for direct reports ensuring execution of budget process aligned with teams accountabilities.
• Identifies risks/opportunities and develops and drives mitigation plans
• Leads discussions with leadership and team members to analyze and interpret budget forecast and actuals information

Operating Plan

• Guides Operational Excellence colleagues to oversees and/or lead all aspects of developing the Asset or Field Operating Plan budget by translating medical strategies to tactics. Ensures that timelines and deliverables are met.

Compliance

• Oversees Operational Excellence team compliance with training assignments by tracking compliance metrics escalation of compliance concerns communicating with Leadership identifying exceptions and ensuring team follow-through
• Oversees training endorsements for new training courses for Operational Excellence team

Performance Tracking

• Drives the portfolio of activities to ensure successful execution to plan and delivery of business imperatives.

BASIC QUALIFICATIONS

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

• Bachelors degree required advanced degree (e.g. masters) highly preferred
• Relevant experience required: 8 years with bachelors degree; 7 with masters degree

PREFERRED QUALIFICATIONS

• >8 years of experience in Project Management Business Operations
• Prior experience in Medical Affairs is highly preferred.
• >8 years of experience in pharmaceutical industry or related fields
• Previous people management experience preferred
• Understanding and adherence to Project Management methodologies
• Highly skilled in Microsoft Excel Word and PowerPoint
• Ability to work independently with shown flexibility and organizational awareness
• Ability to create & oversee complex projects including budget management & fiscal awareness
• Ability to effectively collaborate across multiple functions including Medical (Customer Facing and HQ) Medical Information People Experience Corporate Communications Digital and Commercial
• Must be decisive exercise good judgment in decisions organized and with the ability to prioritize a large workload.
• Ability to manage resources programs and multiple projects.
• Is a role model of Pfizers Values of Courage Excellence Equity and Joy
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact

Required Skills

• Work in a high paced environment
• Strong Decision-Making skills
• Entrepreneurial mindset
• Strong communication skills and ability to work effectively with senior levels of management
• Master at resourcefulness with ability to keep pace with a highly changing environment.
• Strong strategic thinking skills and ability to lead/ strategic development
• Excellent business judgment
• Full knowledge and understanding of all relevant applicable SOPs
• Proven track record for implementation of projects of strategic importance on time and within budget
• Ability to operate effectively in a heavily matrix organization with experience managing global projects with team members in multiple locations
• influence without authority
• Strong communication and interpersonal skills; fluent and able to influence others in spoken and written English
• Flexibility the ability to adapt to change external environment project scope and direction

Other Job Details:

Last Date to Apply for Job: February 13th 2026

Additional Location Information: New York NY; Collegeville PA; Cambridge MA; Groton CT; Tampa FL

Eligible for Relocation Package: No

Relocation assistance may be available based on business needs and/or eligibility.