Academy Co-ordinator
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Job Location:
Yearly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Academy Co-ordinator
Salary: per annum
Hours per week: 35 hours
Location: At IOSH we embrace hybrid working because we believe its the key to achieving work-life balance strategic success and fostering our collaborative culture. Youll be required to work from our head office in Wigston Leicester a minimum of 2 days per week. The remainder of your working hours will be undertaken from home.
Closing date: 27 February 2026
About the role
This is a pivotal role at the heart of the IOSH Academy where no two days are the same. Youll play a key part in keeping things running smoothly while helping us hit our enrolment targets. How By connecting with prospective learners through phone calls emails and both face-to-face and virtual meetingsand turning curiosity into commitment.
Customer experience is everything here. Youll be the friendly first voice learners hear guiding them from that very first enquiry all the way through to enrolment and IOSH membership. And it doesnt stop thereyoull continue to support learners throughout their journey making sure every interaction feels seamless supportive and positive.
What youll bring
Youre confident proactive and love being customer-facing. As the first point of contact for potential learners youll enjoy answering questions building rapport and turning enquiries into enrolments. With a background in customer service youll be comfortable picking up the phone making outgoing calls and confidently guiding people towards the right learning opportunity.
Youll thrive working towards targets and feel comfortable managing your own workload using your initiative to get results. Strong IT skills are a mustyoull be sending offers responding to email enquiries and setting learners up on the LMS with ease. If you enjoy juggling tasks meeting goals and making a real difference to peoples learning journeys youll feel right at home.
Essential criteria
Confident in making outgoing calls to customers.
Significant experience in sales focused customer service and telephone roles
Understanding of customer service systems and sales processes
Confident in using Microsoft Word Excel Outlook PowerPoint.
How to apply
To apply youll need an up to date CV and some additional time to complete the application questions so we can find out more about you and your experience. Just click on the apply button below.
If you have any queries about the role or recruitment process please reach out to the recruiting manager or the People team.
Key Skills
- Abinitio
- Apache Tomcat
- Ethernet
- Hotel Management
- Financial Planning & Analysis
- AV
About Company
Working at IOSH IOSH is the world’s leading chartered professional body for people responsible for safety and health in the workplace. We have more than 47,000 members in over 130 countries. We act as a champion, adviser, advocate and trainer for safety and health professionals workin ... View more
