Operations Executive

Job Description-Customer Sales Representative

Location: Gurgaon

About Vertex Group:

Vertex Group with its five business verticals—Vertex Global Services ILC Solutions Vertex Tech Vertex Next and Vertex Learning—is contributing to digital transformation in the modern world with a dedicated team of industry experts.

With headquarters in Times Square New York USA Vertex Group has a global presence and connectivity with offices across the USA the UK the Philippines the UAE Nepal India and Africa.

Vertex Global Services supports global clients across sales customer engagement and business growth initiatives through scalable high-quality delivery models.

Job Summary:

We are looking for driven Sales Executives to support revenue growth through customer engagement and conversion-focused sales execution. This is a frontline role where you will interact directly with customers understand their needs communicate value clearly and close sales. Performance will be evaluated on sales outcomes communication quality and customer engagement effectiveness—not on activity alone.

Key Responsibilities:

Sales Ownership

• Engage with prospective customers through outbound and/or inbound sales interactions

• Promote products or services by clearly communicating features benefits and value propositions

• Convert leads into successful sales and consistently achieve assigned targets

Customer Communication & Engagement

• Build rapport with customers through clear confident and professional communication

• Understand customer requirements and recommend suitable solutions

• Handle objections and follow-ups effectively to ensure closure

Execution & Reporting

• Maintain basic sales records and updates as required by the business

• Follow defined sales processes scripts and compliance guidelines

• Contribute to team performance through disciplined execution and collaboration

Required Qualifications & Experience:

• Minimum experience in sales or customer-facing roles

• Strong verbal communication skills with the ability to engage and persuade customers

• Confidence in handling customer conversations and closing discussions

• Goal-oriented mindset with the ability to work in a target-driven environment

Why Join Us

• Opportunity to build and grow a sales career

• Structured sales environment with clear goals and expectations

• Supportive team culture and learning opportunities

• Performance-driven growth and recognition

Work Hours & Shifts:

• Total working hours: 9 hours per day (including 1-hour break)

• 6-day workweek and fixed off

• Work from Office (WFO)