Academic Advising Coordinator

Agency

Department

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11000 students from 47 states and 54 foreign nations. We employ over 1400 full-time and 2000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees including doctoral programs. As a member of the Texas A&M University System TAMU-CC benefits from a range of resources increased visibility and influence and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

PURPOSE

The purpose of an Academic Advising Coordinator under the direction of the Director of Academic Advising is to ensure the effective consistent and student-centered delivery of academic advising services by coordinating advising operations supporting advisors and facilitating communication between students faculty and institutional stakeholders. The role serves as a central point for aligning advising practices with institutional policies academic requirements and student success initiatives.

DESCRIPTION

Program Development and Implementation: 50%

• Plans develops implements oversees and directs center wide advising activities programs policies and procedures.

• Collaborates with campus partners to review and revise policies and procedures to support student retention and graduation goals.

• Reviews and recommends operational policy and process changes to enhance advising services.

• Assist with Special Projects as assigned by advising leadership such as ensuring advising coverage as needed for dual credit students.

• Support consistent implementation of advising policies procedures and best practices across advising staff.

• Assist with advising cycle planning (registration add/drop fifth-week reporting graduation checks and Islander Launch Advising activities.)

Advisor Support and Training: 25%

• Manages Islander Advising Center committees to ensure current andappropriate representationfrom each college area and that committees meet regularly and make progress on initiatives.

• Chairs the Training and Development Advising Committee.

• Assist with onboarding and training of new advisors grounded in tenets of practice outlined by the National Association of Academic Advising (NACADA) and appropriate academic advising student development theories.

• Provide ongoing guidance on advising tools (e.g. degree audit systems student information systems scheduling platforms).

• Support advisors professional development initiatives and continuous improvement efforts.

• Serves as a resource for advisors regarding institutional policies catalog interpretation and referral protocols.

• Maintain advising documentation workflows and training materials

Advising Operations and Coordination: 10%

• Coordinate daily advising operations review of center-wide appointment management drop-in coverage and advising shift schedules.

• Monitor service demand and recommend staffing or process adjustments.

Data Assessment and Reporting: 10%

• Collect and analyze advising-related data to assess effectiveness access and student outcomes.

• Prepare reports related to advising activity caseloads and retention initiatives.

• Support assessment plans aligned with institutional and accreditation expectations.

• Use data to inform operational decisions and continuous improvement.

Collaboration and Communication: 5%

• Serve as a liaison between the advising unit and academic departments such as admissions registrar financial aid and student success offices.

• Coordinate communication related to advising policies deadlines and processes.

• Participate in committees and working groups related to student success and advising strategy.

• May serves as interim for either Assistant Director or Senior Advisor.

• Attend TAMU-CC Commencement ceremonies.

• Maintain a professional and cordial liaison with administrators faculty staff students and other involved constituents concerning advisees and program.

• Complies with all state system and university policies regulations rules procedures guidelines and directives in a timely manner and adhere to confidentiality policies (FERPA).

• Perform other duties as assigned.

QUALIFICATIONS

• Bachelors degree

• Four (4) years of experience advising students in higher education or related experience

• Additional education may be considered as a substitution for the minimum requirements.

  • Masters degree and two (2) years of experience in advising students in higher education or related experience.

• Intermediate skills in Microsoft Office Suite (Word Excel PowerPoint and Outlook) databases and spreadsheets.

• Excellent listening written and verbal communication skills.

• Ability and willingness to work as a team member and to work independently.

• Demonstrated initiative and follow-through skills; tact diplomacy and judgment in dealing with students parents faculty and administrators.

• Detail-oriented and demonstrated ability to multi-task in a fast-paced environment.

• Ability to work beyond normal office hours and/or on weekends

PREFERRED QUALIFICATIONS

• Masters degree in Higher Education Academic Advising Counseling Student Affairs or related field.

• Prior experience coordinating advising operations or leading projects.

• Experience with advising technologies (e.g. Degree Works EAB navigate Starfish Banner Laserfiche Argos)

• Demonstrated knowledge of developmental academic advising methodologies.

SALARY: Up to $4842.02 Monthly ($58104.24 Annual Approximately)

BENEFITS (rules policies eligibility apply)

From our generous benefits package and professional development opportunities to our retirement programs and our commitment to service excellence the Island University is an engaging and rewarding place to work.

INSURANCE:

• Medical

  • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

  • Up to 83% of premium covered by the university:

    • Employee and Spouse

    • Employee and Children

    • Employee and Family coverage

• Dental & Vision

• Life Insurance Accidental D&D Long Term Disability Flexible Spending Account and Day Care Spending Account

DUAL CAREER PARTNER PROGRAM

ON-CAMPUS WELLNESS OPPORTUNITIES

Work Life Solutions:

• Counseling Work Life Assistance Financial Resources and Legal Resources

Tuition Benefits:

• Public Loan Forgiveness

• Book scholarships

• 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement:

• Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

• Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

• 8 hours of vacation paid time off every month.

• 8 hours of sick leave time off every month.

• 8 hours of paid time off for Birthday leave.

• 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.