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Job Description
POSITION PURPOSE
The Inside Sales Representative serves in a key customer service role on a day-to-day basis and assists Regional Sales Managers with customer forecasts manage accounts via automated sales system plan and maintain inventory programs through customer interactions and internal scheduling.
ESSENTIAL FUNCTIONS
SALES:
Conduct sales calls with Regional Sales Manager (RSM) and develop good customer relations.
Order entry via electronic order entry system.
Field sales inquiries from and prepare and submit price quotations to customers.
Gather information and process claims via electronic entry system.
Enter pricing exceptions and contractual business items into system for approval.
Expedite orders and report order status to customers.
Gather market information.
Investigate and request approval for price discrepancies.
Notify customers of any and all price changes and surcharges
COMMUNICATION/INTRA-DEPARTMENTAL COOPERATION:
Maintain communication with outside sales representative (OSR) to exchange important customer information including but not limited to:
Special customer needs
Order information: pricing delivery status
Claims
Market information
Work closely with RSM and OSR through an effective team dynamic
Proactively anticipate customer needs and resolve customer issues.
Maintain ongoing dialogue with shipping credit purchasing scheduling and quality departments in order to ensure quality customer service and product.
ADMINISTRATION:
Maintain customer profiles.
Write and submit weekly highlight reports.
Complete and submit expense reports.
QUALIFICATIONS
Required:
Strong oral and written communication skills
Strong organizational and computer skills
Preferred:
Previous steel and/or steel-related industry experience and product knowledge desirable
Saige Partners one of the fastest growing technology and talent companies in the Midwest believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at Experience:
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