Work Location:
Ottawa Ontario CanadaHours:
37.5Line of Business:
Enterprise Enabling FunctionsPay Details:
$91200 - $136800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
We are seeking a results-driven Product Owner with CIAM domain expertise to lead the development and evolution of our customer identity platform. This role is critical in shaping secure user-centric digital experiences for millions of customers. The ideal candidate combines strong identity management knowledge a product mindset and excellent communication skills to collaborate across business technical and compliance teams.
Key Responsibilities:
Product Ownership & Vision
Define and maintain the product roadmap for CIAM capabilities (registration authentication consent identity proofing etc.)
Own the product backlog; prioritize features based on value risk compliance and customer impact
Translate business requirements into epics features and user stories
CIAM Expertise
Work closely with architects and engineers to design secure scalable CIAM solutions (OAuth2 OIDC SSO MFA identity federation etc.)
Ensure CIAM solutions meet regulatory privacy and security standards.
Stakeholder Collaboration
Serve as the liaison between business units developers compliance and UX teams
Lead grooming sessions sprint planning and product demos
Communicate effectively with executive stakeholders and translate technical topics into business value.
Customer-Centric Focus
Advocate for frictionless and secure digital identity journeys
Analyze customer feedback and usage data to continuously improve CIAM features
Ensure accessibility inclusivity and usability of CIAM experiences across channels (web mobile APIs)
Qualifications:
5 years of experience as a Product Owner or Product Manager in technology with at least 2 years focused on CIAM IAM or security domains
Solid understanding of CIAM concepts and technologies (e.g. FIDOOAuth2 OpenID Connect SAML MFA identity verification)
Experience with identity platforms such as Ping Identity or custom IAM solutions
Strong communication and interpersonal skills to bridge technical and non-technical stakeholders
Agile/Scrum experience; ability to write clear user stories and acceptance criteria
Experience in the financial services sector
Familiarity with Zero Trust architecture and customer authentication patterns (e.g. step-up auth adaptive MFA)
Product certification (e.g. CSPO SAFe PO/PM) is a plus
Comfortable leading cross-functional teams and managing conflicting priorities
Passionate about digital identity and the evolving landscape of customer trust and security
Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet