Chief Field Officer

Houston, MS - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Company Overview

KR Wolfe Inc. is a growing company specializing in installation integration field service and renovation solutions that bring todays technology to life. We support advanced environments across the healthcare education commercial and government sectors. Guided by our commitment to quality value and customer service we operate by our SPIRIT and QUEST core valuesdelivering exceptional service with integrity teamwork and care.

About the Role

The Chief Field Officer is a senior executive responsible for the overall strategy performance and scalability of the companys field organization. This role owns all Field Operations nationwide ensuring the companys field workforce is structured deployed developed and managed to support profitable growth operational excellence safety and consistent client delivery.
The Chief Field Officer provides executive leadership over Field Directors who in turn lead Field Supervisors and Field Technicians. This role establishes the vision systems and accountability framework for how field work is executed across all markets and clients while serving as a key partner to executive leadership Project Management HR and Finance.
This position is critical to aligning field execution with company strategy improving utilization and margin performance developing future field leaders and ensuring consistent quality and safety at scale.

What Youll Do

Field Operations Strategy & Leadership

Own the end-to-end strategy and performance of Field Operations across all divisions and geographies.
Define the long-term vision for the field organization including structure roles career paths and scalability.
Translate company growth objectives into actionable field workforce strategies.
Serve as the executive sponsor and final escalation point for all field-related matters.

Workforce Planning & Organizational Design

Establish and oversee workforce planning models in partnership with the Field Director(s).
Ensure the field organization is properly staffed to meet current demand while preparing for future growth.
Approve staffing models ratios and role definitions for Field Directors Supervisors and Technicians.
Guide hiring redeployment cross-training and succession planning strategies.

Performance Utilization & Financial Accountability

Own field labor performance including utilization productivity overtime and travel costs.
Partner with Finance to ensure field labor aligns with project margins and overall profitability goals.
Set KPIs and performance dashboards for field operations and hold leaders accountable to results.
Identify and drive initiatives to improve efficiency margin performance and cost control.

Leadership Development & Culture

Build and mentor a strong leadership bench within Field Operations.
Establish consistent leadership expectations accountability standards and performance management practices.
Partner with HR on talent development performance management corrective action and employee engagement.
Champion a culture of safety ownership professionalism and continuous improvement.

Quality Safety & Compliance

Ensure field operations consistently meet company standards client requirements and regulatory expectations.
Set and reinforce expectations for safety quality and professionalism across all field roles.
Review trends related to incidents quality issues and customer feedback; drive corrective actions.
Sponsor continuous improvement initiatives that standardize best practices across regions.

Cross-Functional Collaboration

Serve as the executive bridge between Field Operations and Project Management ensuring alignment and clarity of accountability.
Partner with Growth Operations and Project Leadership to support new client onboarding expansions and complex initiatives.
Provide executive-level visibility to leadership on field risks capacity constraints and performance trends.

What Were Looking For

1015 years of experience in field operations workforce leadership or project-based environments.
Proven executive-level leadership of large geographically dispersed field organizations.
Strong experience designing and scaling field workforce structures.
Demonstrated ownership of labor performance utilization and cost management.
Exceptional leadership presence judgment and decision-making ability.
Ability to travel as needed to support teams and reinforce standards.

Preferred

Experience in construction engineering services telecom IT services or similar field-based industries.
Deep understanding of field operations and accountability for meeting KR Wolfe client requirements.
Experience building leadership pipelines and succession plans.
Familiarity with workforce management and scheduling systems (e.g. QuickBase).
Strong analytical mindset with the ability to use data to drive strategic decisions.

Required Experience:

Chief

Company OverviewKR Wolfe Inc. is a growing company specializing in installation integration field service and renovation solutions that bring todays technology to life. We support advanced environments across the healthcare education commercial and government sectors. Guided by our commitment to qua...