Soft Skills Trainer
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a dedicated and detail-oriented Trainer to join the Soft Skills team. The Trainer will be responsible for preparing and conducting soft skills training sessions (online and face to face) maintaining training materials and ensuring compliance with branding and organizational standards.
This role requires collaboration with various stakeholders to support the training process and continuous improvement.
Key Responsibilities:
Training Materials Preparation:
Prepare training presentations for classroom sessions
Prepare e-learning materials
Training Materials Maintenance:
Keep content up to date including branding content etc.
Conducting Training Sessions:
Conduct training sessions timely with high quality and defined frequency
Manage the number of attendees in the group and monitor waitlists
Maintain sessions availability
Workday platforms Administration:
Create new scheduling and register users for classes
Record attendance completion and manage class agenda and trainer assignments.
Check user account and statuses
Manage tickets
Cooperation with Project Managers:
Support project deliveries if assigned a role in the project
Supporting Training Attendees:
Respond to attendees messages daily and address questions and doubts precisely
Providing Constant Improvements:
Analyse satisfaction survey results quarterly and take actions for improvement
Submit tech tickets for any issues
Gaining Knowledge and Skills:
Continuously improve knowledge and skills necessary to provide courses and tools for training attendees
Add new topics and increase knowledge level on existing topics within the stream
Qualifications :
Qualifications:
Documented experience as the soft skills trainer: minimum 2 years
Common business language knowledge: English with fluency in speaking and writing (C1 is a minimum)
Bachelors degree
Competency Success Profile:
Strong communication and interpersonal skills
Ability to work collaboratively in an international team environment
Proactive and organized with a keen attention to detail
Well organized and able to work to tight schedules
Strong coordination and problem-solving skills
Workday administration experience is a plus
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
Key Skills
- Procurement
- Classroom Experience
- Produce Experience
- Instructional Design
- Relational Databases
- Customer Support
- Content Development
- Peoplesoft
- Teaching
- Training & Development
- Payroll
- Public Speaking
About Company
NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holi ... View more
