National Accounts Manager (Business Development)

Hampshire - UK

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Crownis one of the worlds largest material handling companies with a reputation for award-winning product design advanced engineering & technology as well as superior after-sales service. For 80 years Crowns business philosophy has utilised vertically integrated processes to design manufacture and distribute forward-thinking innovative solutions that improve customers productivity and operating efficiency. Crown produces a broad range of forklifts batteries and chargersas well as automation solutionsand fleet management technologies and warehouse solutions products and design services.

Since its founding in 1945 the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise:When every minute matters customers can count on Crown to keep their businesses moving.

Responsible for the acquisition of new NAs (70%) and the engagement and penetration of low share IAs in country (30%) this includes providing support to NA Managers (Account Management) /Dealers to increase engagement and penetration and sales to International Accounts.

This position reports to the General Manager National Accounts.

Key Tasks

KEY TASKS
Management of International Accounts
Grow market position and customer share; develop sales strategies for assigned accounts to achieve this
Identify with the GM National Accounts which accounts need managing and maintaining by the National Accounts Manager (account management) and which need penetrating (business development). Manage and review.
Scope and acquire new business opportunities with new customers which strategically fit the Crown product sector and services portfolio
Establish multi-level relationships within the accounts supporting the sales strategy on a national level; proactively engage with local customer locations to achieve this
Make sure customer intelligence is thorough detailed and all opportunities are addressed
Establish an annual regional sales budget and communicate this within the budgeting process
Drive the business centrally and locally ensuring information is shared and stakeholders are fully briefed
Reporting PTP CRM and Discount requests
Ensure accurate and timely data and reporting; implement C360 for activity and sales forecasting
Ensure the nominated accounts volumes are accurately forecast and monitored by performance to plan (PTP) support review and manage
Provide full and factual data to allow discount decisions to be made
Team Working and collaboration
Support a collaborative team approach; share information with all stakeholders where relevant including the Crown Branch and Service network Dealer Operations other Crown departments such as Product Marketing Infolink/Insite Services Motive Power and Customer Support to ensure sufficient support and coordination is met to acquire new and maintain existing customers
Employee Development and Miscellaneous
Support a can-do working environment based on performance and success
Extensive travel and customer visits (80%)
Act on various projects as needed. Perform other duties as assigned

Hours of Work:	Monday to Friday 37 hours per week but may be more to fulfil the job requirements.
Target Salary:	Competitive salary
Company Vehicle:	Company car & fuel card; private mileage benefit subject to tax regulations.
Holidays:	25 days holiday plus Bank Holidays.
Pension:	Company pension plan.

At Crown we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired fact throughout Crowns history more than 1000 employees have reached a 25-year milestone and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages we invest in our employees knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation we our offer our employees various social benefits including but not limited to:

Excellent discount scheme with access to the best perks from some of the UKs biggest brands.
Tell Us Health.

Please contact us via our website at:

Crown Lift Trucks Ltd
Karen Callander
Rutherford Road
Basingstoke
RG24 8PD

If you have any further queries regarding this job please do not hesitate to contact the Recruitment Team at Crown Lift Trucks Ltd on or via

Required Experience:

Unclear Seniority

This position reports to the General Manager National Accounts.

Key Tasks

KEY TASKS
Management of International Accounts
Grow market position and customer share; develop sales strategies for assigned accounts to achieve this
Identify with the GM National Accounts which accounts need managing and maintaining by the National Accounts Manager (account management) and which need penetrating (business development). Manage and review.
Scope and acquire new business opportunities with new customers which strategically fit the Crown product sector and services portfolio
Establish multi-level relationships within the accounts supporting the sales strategy on a national level; proactively engage with local customer locations to achieve this
Make sure customer intelligence is thorough detailed and all opportunities are addressed
Establish an annual regional sales budget and communicate this within the budgeting process
Drive the business centrally and locally ensuring information is shared and stakeholders are fully briefed
Reporting PTP CRM and Discount requests
Ensure accurate and timely data and reporting; implement C360 for activity and sales forecasting
Ensure the nominated accounts volumes are accurately forecast and monitored by performance to plan (PTP) support review and manage
Provide full and factual data to allow discount decisions to be made
Team Working and collaboration
Support a collaborative team approach; share information with all stakeholders where relevant including the Crown Branch and Service network Dealer Operations other Crown departments such as Product Marketing Infolink/Insite Services Motive Power and Customer Support to ensure sufficient support and coordination is met to acquire new and maintain existing customers
Employee Development and Miscellaneous
Support a can-do working environment based on performance and success
Extensive travel and customer visits (80%)
Act on various projects as needed. Perform other duties as assigned

Hours of Work:	Monday to Friday 37 hours per week but may be more to fulfil the job requirements.
Target Salary:	Competitive salary
Company Vehicle:	Company car & fuel card; private mileage benefit subject to tax regulations.
Holidays:	25 days holiday plus Bank Holidays.
Pension:	Company pension plan.

From employee training and development to competitive compensation packages we invest in our employees knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation we our offer our employees various social benefits including but not limited to: