Institutional Grievance Officer

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About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14000 employees. It is responsible for safeguarding and preserving lives and property through prevention protection and preparation as well as the care custody and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody healthcare and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration Health Services Rehabilitation & Reentry Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Knowledge Skills and Abilities/Management Preferences

Work includes associated administrative and/or business functions. Work involves developing and maintaining productive collaborative work relationships and assessing and responding to client needs interpreting and applying program policies and practices providing consultation and performing program/project administration. Work may include information research and analysis program marketing and supervision of staff.

Considerable knowledge of the principles and practices of public and business administration.

Considerable knowledge of program objectives and standards in the area of assignment.

Basic knowledge of personnel policies and procedures.

May require basic knowledge of accounting practices and procedures.

Basic knowledge of administering funds in accordance with program procedures

Ability to initiate and install administrative programs and procedures and to evaluate their effectiveness.

Ability to exercise judgment and discretion in establishing applying and interpreting policies and procedures.

May require the ability to plan assign and supervise the work of subordinate positions

Ability to establish and maintain effective working relationships with agency personnel officials and the general public.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

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